Amir Bakhtiari
Rancho Santa Margarita
Summary
Results-driven leader focused on team motivation, workflow optimization, and customer service excellence. Proven ability to enhance operational processes and deliver strategic planning that drives efficiency and profitability.
Driven and adaptable with a proven ability to quickly learn new skills in a short time and succeed in fast-paced, dynamic environments.
Dedicated individual with expertise in customer service and team motivation. Known for streamlining workflows and resolving conflicts efficiently. Ready to leverage skills in strategic planning and performance management to enhance operational success.
Dynamic professional with a strong background in team leadership and process enhancement. Skilled in quick decision-making and analytical problem-solving, contributing to improved turnaround times and customer satisfaction. Committed to fostering a productive work environment through effective coaching and training.
Overview
3
3
years of professional experience
Work History
Leader
Applied Medical
20161 Windrow Dr, Lake Forest, CA 92630
03.2025 - Current
- Directed collaborative efforts to enhance operational workflows and improve process efficiency.
- Executed process enhancements that streamlined turnaround times for critical projects.
- Addressed complex issues promptly, ensuring minimal disruption to operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw shift operations, allocated resources, and evaluated team performance to ensure business profitability and efficiency.
- Enhanced team productivity by implementing effective leadership and motivational strategies.
Sandwich Artist
SUBWAY®Restaurants
Anaheim, CA
05.2023 - 04.2024
- Maintained cleanliness and organization of work station and dining area.
- Operated kitchen equipment, including slicers and ovens, following safety guidelines.
- Provided excellent customer service, ensuring satisfaction through effective communication and problem-solving.
- Greeted guests, promoted specials, and took orders.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Education
Associate of Science - Business Administration And Management
Saddleback College
Mission Viejo, CA05-2029
Skills
- Building professional connections
- Skilled in resolving conflicts
- Effective strategic planning
- Team motivation
- Workflow optimization
- Budget management
- Team coaching
- Performance management
- Customer service
- Analytical problem-solving
- Experienced in software tools
- Rapid learner
- Quick decision-making under pressure
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Leader
Applied Medical
03.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 04.2024
Associate of Science - Business Administration And Management
Saddleback College