Amir Abu Hajer
Mississauga,ON
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Summary
Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 2 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder/ASM
Geox
Mississauga, ON
06.2022 - Current
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Oversaw team of 8 employees
- Rotated stock according to dates and protocols
Sales Associate Team Leader
Adonis
Mississauga, ON
05.2021 - 06.2022
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
Skills
- Managing Inventory Stock
- Computer Literacy
- Financial Data Analyzation
- Multitasking Strengths
- Cash Register Operations
- Team Leadership
- Sales Proficiency
- Rewards Programs
- Quality Assurance
- Customer Inquiries
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Lead Keyholder/ASM - Geox
06.2022 - Current
Sales Associate Team Leader - Adonis
05.2021 - 06.2022
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