Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Amir Abdalla

Fremont ,CA

Summary

Present, firm, and aware. With proven experience at Planet Fitness and the Foundation for California Community Colleges, I excel in customer engagement, brand representation, and outreach. Skilled in account management and community networking, I build strong connections that enhance experiences and drive referrals. Committed to advancing mission awareness and upholding brand standards, I represent organizations with professionalism and impact.

Overview

2
2
years of professional experience

Work History

Front Desk Associate

Planet Fitness
01.2025 - Current
  • Served as the first point of contact for all our members 300+ daily. Handling all their concerns, and questions, through calls, emails and in person.
  • Carried account management and data entry, including enrollment, scheduling, billing, cancellations and so on, from system and account operations.
  • Created a strong, genuine network of both staff and members, increasing referrals and ensuring a pleasant experience for all those present at the gym.
  • Oversaw all areas of the gym, monitoring a high clean standard, member check-ins, and the gym floor, to ensure safety and policy.
  • Represented the gym on all what it has to offer, from sales, to tours, and even guiding prospective members through promotions, and what membership fulfils their needs.
  • Worked with a team, where I always lead by example, and encouraged fun collaboration.
  • Maintained the tidiness of front desk, and experienced all opening, and closing procedures.

Ambassador

Foundation for California Community Colleges
02.2025 - Current
  • Represented my Community College, Ohlone, on a state wide level.
  • Served as the voice, and communicator for my College's student body, ensuring all their basic needs, and success essentials
  • Presented and spoke on conferences, representing both my community college and the Foundation for California Community Colleges.
  • Served in the Basic Needs Office's outreach team. Promoting our student services, and connections across campus, and the community.
  • Collaborated with on campus departments, and off campus organizations, to host events.
  • Strategically planned and served students on a wide range of events.
  • Held monthly meetings, to report actual data, updates, and ensuring our students are served to better succeed.

Teacher Assistant

Abna Al-neil
11.2023 - 09.2024
  • Prepared all the materials needed for class, and carried practice questions and revisions after the teacher.
  • Had the same after school office hours to assist with the student understanding.
  • Covered whole classes in teacher's absence. Biggest class was 60 students.
  • Graded quizzes and homework under teacher's guidance.
  • Ensured an on-going atmosphere, by connecting with all students, making it easier to be one self.

Tutor

Abna Alneil - Private Hired
10.2023 - 09.2024
  • Tutored in 4 different subjects, all in Arabic, except English, so : Math, Biology, and Chemistry.
  • Built a network of teachers, parents, and students, making sure every step is aligned.
  • Created personalized time lines and education plans for finishing subjects and exam preparation.
  • Assisted with homework, and carried all sessions with patience and understanding.

Education

Neuroscience

Ohlone College
Fremont, CA

Skills

  • Representing, and outreach
  • Customer engagement
  • Team management and creating networks
  • Product knowledge
  • Brand awareness and mission driven

Accomplishments

Washington Hospital Medical Staff Scholarship Recipient.

Black History Month, guest speaker interviewer.

Student Success Conference Presenter.

Highest level of performance at Planet Fitness.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Ambassador

Foundation for California Community Colleges
02.2025 - Current

Front Desk Associate

Planet Fitness
01.2025 - Current

Teacher Assistant

Abna Al-neil
11.2023 - 09.2024

Tutor

Abna Alneil - Private Hired
10.2023 - 09.2024

Neuroscience

Ohlone College

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Amir Abdalla