Amine Iajouri
Montreal,QC
Overview
8
8
years of professional experience
Work History
COMMUNITY MANAGER
CML GLOBAL
08.2022 - 01.2023
- Monitored social media trends to find opportunities to reach new audiences
- Responded to and summarised customer complaints and feedback
- Responded to customer queries and provided excellent customer service
- Answered and re-directed calls for swift resolution.
COOK
Mogador Hotel
04.2016 - 11.2019
- Took orders and portioned food for delivery to client tables
- Prepared food to meet restaurant and hotel standards
- Plated finishing elements such as salads, garnishes and sauces prior to service
- Maintained utensils, knives and kitchen equipment
- Performed stringent cleaning and disinfecting processes.
Kitchen Helper
La Mer Rouge
04.2023 - 11.2023
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Elevated overall dining experience by promptly addressing customer inquiries or concerns regarding their meals, ensuring complete satisfaction before leaving the establishment.
- Monitored food temperature, discarding items not stored correctly.
Education
Graduate Certificate - Human Sciences
Anwal High School
06.2020
No Degree - English Language And Literature
Hassan II University
06.2022
Skills
- Client Service and Support
- Product recommendations
- Food Preparation and Safety
- Food Plating and Presentation
Languages
English
Full Professional
French
Limited Working
Arabic
Native or Bilingual
Timeline
Kitchen Helper
La Mer Rouge
04.2023 - 11.2023
COMMUNITY MANAGER
CML GLOBAL
08.2022 - 01.2023
COOK
Mogador Hotel
04.2016 - 11.2019
Graduate Certificate - Human Sciences
Anwal High School
No Degree - English Language And Literature
Hassan II University
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