Aminata Cherif Aidara
Montreal,QC
Summary
A hard-working multilingual nursing student, currently attending Galen College of Nursing. Successful at managing multiple priorities with a positive attitude. Enjoys assisting others and helping them with their needs. Ambitious individual with strong organizational and multitasking skills. Proficient in communication and problem-solving, with a strong focus on customer satisfaction. Seeking to leverage my expertise in a customer-facing role at a dynamic company.
Overview
7
7
years of professional experience
Work History
Active Duty Soldier
The United States Army
Columbia, South Carolina
01.2023 - 11.2023
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
Customer Service Representative
The Job Center
Cincinnati Ohio
09.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Picker & Packer
SanMar
Cincinnati Ohio
01.2017 - 11.2019
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Education
Associate In Science Nursing - Nursing
Galen College Of Nursing
Cincinnati OhioHigh School Diploma -
Withrow High School
Cincinnati Ohio 05.2019
Skills
- Teamwork
- Willingness to learn
- Adaptability
- Attention to details
- Multilingual
- Patience
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Active Duty Soldier
The United States Army
01.2023 - 11.2023
Customer Service Representative
The Job Center
09.2021 - 12.2022
Picker & Packer
SanMar
01.2017 - 11.2019
Associate In Science Nursing - Nursing
Galen College Of Nursing
High School Diploma -
Withrow High School