AMINAT OLAYINKA
Kitchener,ON
Summary
Enthusiastic and customer-focused individual seeking a Restaurant Assistant position at a reputable establishment. Dedicated to delivering exceptional service experience for all guests.
Overview
7
7
years of professional experience
Work History
Restaurant Worker
Nest Suite And Spa Hotel
03.2020 - 09.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Restaurant Worker
Kentucky Fried Chicken, KFC
04.2018 - 01.2020
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Restaurant Supervisor
Apollo Lounge And Resturant
01.2017 - 02.2018
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Enhanced team performance with regular evaluations and constructive feedback.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Education
Bachelor of Arts - English Language And Literature
Kwara State University [KWASU]
Nigeria06.2017
Skills
- Cleanliness and hygiene
- Adaptability and Resilience
- Order taking accuracy
- Sanitization
- Safe Food Handling
- Attention to Detail
- Customer Service
- Menu Memorization
Languages
English
Timeline
Restaurant Worker
Nest Suite And Spa Hotel
03.2020 - 09.2023
Restaurant Worker
Kentucky Fried Chicken, KFC
04.2018 - 01.2020
Restaurant Supervisor
Apollo Lounge And Resturant
01.2017 - 02.2018
Bachelor of Arts - English Language And Literature
Kwara State University [KWASU]
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