Aminat Alabi
Brampton
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chop Steakhouse & Bar. Proven ability to engage guests and manage cash handling efficiently, ensuring memorable dining experiences. Recognized for maintaining a welcoming atmosphere and effectively collaborating with team members to enhance service quality.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Chop Steakhouse & Bar
08.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Worker
Aerie By American Eagle
01.2021 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Front Desk Associate
Planet Fitness
02.2019 - 01.2021
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Nursing - Nursing
Humber Polytechnic
Toronto, ON06-2028
High School Diploma -
Cardinal Ambrozic Catholic Secondary School
Brampton, ON06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Accomplishments
- Effective Team Leadership: Led a team of eight associates, resulting in a 20% increase in overall team productivity.
- Enhanced Sales Performance: Implemented personalized customer engagement strategies, boosting store sales by 15% over six months.
Languages
English
Full Professional
Certification
- Smart Serve Certification
- CPR Certification
Timeline
Server
Chop Steakhouse & Bar
08.2023 - 02.2025
Retail Worker
Aerie By American Eagle
01.2021 - 08.2023
Front Desk Associate
Planet Fitness
02.2019 - 01.2021
Bachelor of Nursing - Nursing
Humber Polytechnic
High School Diploma -
Cardinal Ambrozic Catholic Secondary School
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