Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amina Pashtoonyar

Summary


Customer- and goal-oriented sales associate with high communication skills and a passion for delivering excellent service to meet customers' needs. Proven ability to assist customers effectively in a fast-paced retail environment while managing transactions accurately. High adaptable skills and ability to contribute to a team while continuing to grow professionally.

Overview

11
11
years of professional experience

Work History

Sales Associate

Old Navy, Gap
10.2023 - 07.2025
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Maintained organized merchandise displays to promote store aesthetics and accessibility.
  • Processed transactions accurately using point-of-sale systems to ensure smooth checkouts.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Learned company policies and procedures to provide accurate information to customers.
  • Engaged in training sessions to develop knowledge of products and sales techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Volunteer

Taric Islamic Centre
01.2015 - 12.2019
  • Delivered lesson materials and assisted children with educational activities.
  • Supervised students during lunch to ensure a safe and respectful environment.
  • Attended staff meetings and contributed through active listening and professional communication.
  • Reported any incidents or misconduct to supervisors promptly and appropriately.
  • Demonstrated accountability by notifying supervisors in advance of planned absences via email.

Athletic Council

C. W. Jefferys Collegiate Institute
09.2016 - 06.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and led regular team meetings to coordinate school sports activities.
  • Used social media platforms to communicate important updates about school sports teams.
  • Encouraged student involvement in athletics and promoted community engagement.
  • Contributed to increased participation from both students and staff in school events.
  • Addressed and reported student concerns or misconduct to supervisors with professionalism and strong interpersonal skills.

Education

Bachelor of Arts - Psychology

Toronto Metropolitan University
Toronto, ON
12-2025

High School Diploma -

C W Jefferys Collegiate Institute
06-2019

Skills

  • Goal orientated
  • Time management
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Organization
  • Decision Making
  • Conflict Resolution
  • Cash handling

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Pashto
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Sales Associate

Old Navy, Gap
10.2023 - 07.2025

Athletic Council

C. W. Jefferys Collegiate Institute
09.2016 - 06.2019

Volunteer

Taric Islamic Centre
01.2015 - 12.2019

Bachelor of Arts - Psychology

Toronto Metropolitan University

High School Diploma -

C W Jefferys Collegiate Institute

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Amina Pashtoonyar