Amina Osman
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Chef
Maplewood Academy
05.2023 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Cashier
Popeyes Chicken
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Floor Associate
Addition Elle
03.2008 - 03.2010
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier
Wendys Restaurant
02.2007 - 02.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, debit, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Education
University of Punjab
PakistanSkills
- Salad Creation
- Made-to-Order Meals
- Safe Food Handling Practices
- Production Preparation
- Food Preparation and Safety
- Guest Satisfaction
- Performance Improvement
- Menu Planning
- Servsafe Certified
- Food Safety Oversight
- Temperature Monitoring
- Developing Menus
- Food Preparation Techniques
- Proper Food Storage
- Food Inventories
- Kitchen Management
- Recipe Development
- Process Improvement
- Health Code Requirements
- Food Portioning and Packaging
- Sanitation Protocols
- Clean and Sanitize Surfaces
- Kitchen Staff Management
Timeline
Chef
Maplewood Academy
05.2023 - Current
Cashier
Popeyes Chicken
06.2022 - 05.2023
Floor Associate
Addition Elle
03.2008 - 03.2010
Cashier
Wendys Restaurant
02.2007 - 02.2008
Bachelor of Arts - Education
University of Punjab
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