Growth-focused AML/compliance professional with over 10 years of experience in supervising and managing cross-functional teams to tackle complex problems. My background includes working in financial institutions, money service business, and consulting firms, where I have developed a strong skill set. I am adept at communication and have a track record of effectively facilitating and consulting with stakeholders. I possess a deep understanding of the PCMLTFA Act, including filing and reviewing STRs (Suspicious Transaction Reports), Sanctions, and AML/ATF policies, processes, and procedures. Moreover, I have successfully handled internal and external audits and have prepared responses for regulators.
My key strengths are:
· A digital-first mindset
· Proactive approach to issue identification & resolution
· Ownership of end-to-end client experience
· Collaborative approach with cross-functional teams
· Willingness to learn new skills & technologies in financial services
· Calm demeanor with the ability to amicably resolve conflicts
Business Process Management, Corporate & investment Banking
To ensure compliance with financial crime regulations, particularly in relation to anti-money laundering (AML), know your customer (KYC), and quality control (QC) programs, the focus is on the first line of defense (FLOD). As the team lead, responsibilities include the development, implementation, and maintenance of operating manuals and procedures for Global Corporate Investment Banking clients.
· Lead local strategy implementation and effectiveness of GCIB's Financial Crimes (AML) and Regulatory Compliance related programs (including Onboarding, KYC, QC, QA)
· Lead development, implementation and maintenance of relevant processes, standards, reports, procedures and operating manuals.
· Lead execution support for risk and control responsibilities related to SLOD (second line of defense) risk frameworks and Regulatory Compliance assessment requirements including RSCA.
· Provide execution support for the Issues Management Framework including the identification, remediation planning, ongoing monitoring and closure validation of open issues, and collaborate for issues resolution in a timely manner
· Responsible for monitoring and reporting to ensure integration with risk, compliance, and operational aspects of the Bank to ensure ongoing compliance with changing regulations and requirements.
· Liaise and coordinate relationships with local Compliance Department and Internal Audit, Testing teams and Global Financial Crimes Division (non-domestic)
· Act as SME for various cross-functional projects and manage relationships with multiple stakeholders at all levels
· Apply knowledge of all current applicable regulatory obligations focusing on Corporate Banking, and be able to relate them to policies and procedures
Provide FLOD Financial Crimes related training to relevant stakeholders - Continuous assessment of FLOD Financial Crime programs and process improvement including SharePoint enhancement and testing, reforms of KYC online.
Portfolio Risk Management, Global Trade & Banking
Part of the transaction monitoring team (first line of defence) - Responsible for detailed reviewing and reporting of suspicious down-streaming and direct transactions by financial institutions to identify potential money laundering and terrorist financing activities for Europe, Middle East and Americas regions.
· Completed risk assessment reports on correspondent banking relationships identifying key risks activity, mitigation strategies and controls.
· Identify payments which require request for information (RFI), create and liaise with correspondent banks to gather information on the payment for Request for Information (RFI).
· Ability to read and understand SWIFT payment messages.
· Working with other teams within CIBC to confirm client relationships and make high-quality risk-based recommendations.
· Manage the inbound due diligence mailbox and prepared adequate responses for queries received.
System used: Tableau, Fenergo, SWIFT, Bankers Almanac, ECIF, UTR filing, Postedge, Outlook, Microsoft: Word, Excel, World Check
Plan, conduct and completed risk-based investigations into relevant matters referred to the Unit in line with approved processes, including but not limited to those originating from the Insights and Analytics team (from an analysis of the results of media scans and matches from name scanning against relevant Politically Exposed persons, Economic Sanctions and Terrorism Lists), incidents generated by Unusual Transaction Reporting (UTR) via internal partners and referrals from internal partners and other business Units.
· Maintained accurate records of investigations, gathered information to determine suspicions of money laundering, financing terrorism, and other criminal activities, and prepared reports.
· Promoted and adhered to RBC's policies and guidelines, working with the Global AML FIU Investigation Team to ensure investigations were conducted within defined timelines and escalated in accordance with relevant policy.
· System used: GCM, Bowser, Sales Platform, Investigation Toolkit, Outlook, Iris, Client Load Utility, Linx, AML case tracker, Citrix, Casper, Launch Pad, Microsoft: Word, Excel, World Check, Certa-Pay and CAMPS
Project: European Bank, KYC remediation -High risk clients
· Performed quality control/ quality assurance reviews of work and documentation. Reviewed 3 completed files per day for personal/non personal clients.
· Familiarity with working with European Union AML legislation and European Union data protection (General Data Protection Regulation (GDPR).
· Identified gaps and deficiencies in internal and client processes, policies and procedures as well as created QA/QC action plans, checklist, step by step guides and implement corrective action plans, using MS applications such as Excel, Word, PowerPoint and outlook.
· Participated in the development and implementation of review policies, checklists, goals, objectives, and procedures.
· The European bank used remote desktop settings to store client documentation, use Safewatch for searches, CRM for verification, KYC portal for updates, and Lotus Notes for communication. Handled cases in various European languages and Tested Appway (IBM application) for managing remediated cases and QC/QA automated scoring cards.
Project: Top 5 Canadian Bank, External Contractor -Financial Intelligence Unit, Transaction Monitoring
· Investigate and assess potential suspicious activity alerts from various sources, including automated monitoring systems and Unusual Transaction Reports. Ensured to promote a customer-focused culture, maintain records, and audit trail of investigation activity using banking systems like World Check. Alerts were generated from FCRM, Fortent and triage cases of high geographies from Oracle.
· S Client, Certapay, Interalink, Google searches and negative news searches to investigate the alerts.
· Prepare case reports or risk assessment worksheets for AML/ATF Operations management review, detailing suspected AML typology, investigation scope, risk assessment, and recommended remediation actions using Microsoft Word and Excel. Prepare and submit Suspicious Transactions Reports (STRs) to FINTRAC. Ensure STR’s are complete and accurate and submitted within procedural and regulatory deadlines.
Completed 3 case per day target and was awarded: Top performer “For being a top producer with a willingness to take on new challenges in support of meeting deadlines”.
Provided leadership to a compliance team of 10 people, developed and maintained policies for Regulatory Compliance Management and AML/ATF programs,
· monitored key controls, conducted periodic audits, and managed regulatory inquiries.
· In addition, reported material information to senior management, provided periodic reporting to regulatory supervisors such as FINTRAC.,
· Developed Implemented training programs for employees and management.
· Developed, Implemented and administered all aspects of the company’s AML program
· To ensure the company was adhering to governmental regulations and law
· Worked closely with upper management and staff to guarantee the company policy and procedure follow those rules
· Liaise with the correspondent banks to gather information and on boarding documentation and perform due diligence on correspondent banking client and counter party relationships
· Drafted Agency Agreement between correspondent partners which would govern the relationship between the correspondent bank and the money service business
· All operations related to establishment and maintenance of a relationship between banks, correspondence