Amina Gordon

• Administered medications and tracked patient vital signs to support health needs.
• Assisted in crafting individualized care plans for residents.
• Educated residents and families on effective health management techniques.
• Worked with team members to improve care quality for residents.

• Supported patient access and care coordination through appointment scheduling, insurance verification, referral processing, and maintenance of accurate electronic medical records. Collaborated with providers and clinical staff to facilitate timely patient care while ensuring HIPAA compliance and excellent customer service.

• Coordinated specialty referrals, insurance authorizations, and patient follow-up activities to support seamless care transitions. Worked closely with healthcare providers, specialists, and patients to ensure timely access to services and continuity of care.

Experienced Coffee Bar Attendant/Barista skilled in crafting quality beverages, delivering excellent customer service, maintaining organized workstations, and supporting a fast-paced team environment with strong attention to detail and food safety standards.

• Managed scheduling, customer communications, and administrative operations while coordinating across departments to improve efficiency and customer satisfaction.