Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMIN RABEI

Gatineau,QC

Summary

Hardworking employee with customer service,proactive attitude and find positive ways to stimulate and engage with People multitasking and time management abilities,devoted to giving every customer a positive and memorable experience,committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges .

Overview

6
6
years of professional experience

Work History

District Manager

Telze - Electronics & telecommunications
Ottawa, ON
07.2022 - 12.2023
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Resolved customer complaints regarding sales and service.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.

Store Manager

Telze - Electronics & telecommunications
Gatineau, QC
03.2021 - 06.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Performed regular price checks to ensure competitive pricing.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Sales Assistant

Telze-Electronics & telecommunications
Ottawa, ON
10.2020 - 02.2021
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted customers with returns, exchanges and refunds.
  • Processed special orders for out-of-stock items when necessary.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.

Assistant Sales Manager

Qatar airways - Trust Travel
Doha , Qatar
02.2018 - 10.2019
  • Direct sell and do reservations and offers to individuals also companies .
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.

Education

BBA -

Ecole De Technologie Et De Managemnt SUPTECH
Tunis
05-2016

Skills

  • IATA ( International Air Transport Association)
  • ARS,GDS (Airline reservation system )
  • Amadeus CRS ( computer reservation system )
  • Amadeus-( Qatar Airways reservation system )
  • Direct sales
  • Strong communication & relationship customer service
  • Cross-Functional Teamwork
  • Complex Problem-Solving

Timeline

District Manager

Telze - Electronics & telecommunications
07.2022 - 12.2023

Store Manager

Telze - Electronics & telecommunications
03.2021 - 06.2022

Sales Assistant

Telze-Electronics & telecommunications
10.2020 - 02.2021

Assistant Sales Manager

Qatar airways - Trust Travel
02.2018 - 10.2019

BBA -

Ecole De Technologie Et De Managemnt SUPTECH

Similar Profiles

CREATE PROFILE
AMIN RABEI