Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager
Flaming Stove ( Shawarma)
06.2023 - 10.2023
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Crew Member
Lazeez Shawarma
03.2021 - 05.2023
Worked front counter
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Worked well with teammates and accepted coaching from management team.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Kept kitchen, counter and dining areas cleaned and sanitized.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Crew Member
Chez Talal ( Shawarma)
02.2021 - 09.2021
Operated cash register to ring up final bill and process various forms of payment.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.