Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Owner/Operator
OnPoint Mobile Detailing
07.2023 - Current
Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
Passionate about learning and committed to continual improvement.
Provided exceptional customer service and addressed customer inquiries.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
Achieved consistent high-quality outcomes using precision equipment and industry-standard materials, ensuring customer satisfaction across all projects.
Lead Hand
Whiteridge Inc
08.2022 - 08.2023
Manage warehouse inventory processes to keep accurate physical inventory count and cycle count of warehouse inventory products
Received new stock and input values into computer system.
Recorded daily activities for inventory control.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Performed a variety of work in a central warehousing operation; shipped merchandise, received and stored incoming items according to the established system; maintained records and completed paperwork
Trained staff on company safety policies and procedures, in order to complete tasks such as loading, unloading, sorting, staging and transporting products, daily cycle counting, and data entry
Completed inventory accounts to keep records current and promote accurate ordering.
Safely and securely loaded items to prevent damage during transport.
Barista Shift Lead
Booster Juice
07.2019 - 12.2021
Recommended products based on solid understanding of individual customer needs and preferences
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Used POS system to accurately enter orders and process payments
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
Memorized ingredients and recipes for wide variety specialty drinks.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Monitored food inventory and supplies to prevent waste.
Automobile Detailer
AutoPlus Canada
07.2019 - 12.2021
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards
Maintained car detailing equipment and supplies in optimal condition for daily demands
Provided exceptional customer service and addressed customer inquiries
Reported daily work progress and encountered problems to management
Followed safety guidelines for cleaning vehicles and equipment.
Door-to-Door Sales Representative
Canadian Property Stars
02.2019 - 06.2019
Located and targeted potential customers with successful cold-calling techniques.
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Conducted daily prospecting activities to identify potential new clients within assigned territories.
Traveled by foot or automobile to deliver or sell merchandise or services.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Used scripts or persuasive sales techniques to convince clients in purchasing Window Cleaning Services.
Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
Conducted regular maintenance checks on equipment to prevent malfunctions during operation, ensuring consistent performance throughout each project.