Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amila Suraj

London,ON

Summary

Qualified food service professional bringing Five years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.

Overview

7
7
years of professional experience

Work History

Food Service Supervisor

Leton Cafe (Pvt) Ltd
11.2020 - 12.2023
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.

Food Service Worker

Letona Cafe (Pvt) Ltd
06.2018 - 10.2020
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.

Store Clerk

Keells Supermarket Company
01.2017 - 05.2018
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Operated POS systems to accurately process customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

St Peter's College
Sri Lanka - Colombo
08.2015

Skills

  • Staff Leadership
  • Inventory Management
  • Hygiene Practices
  • Table Setting
  • Point of Sale Systems
  • Cash Handling
  • Customer Service

Languages

English
Full Professional

Timeline

Food Service Supervisor

Leton Cafe (Pvt) Ltd
11.2020 - 12.2023

Food Service Worker

Letona Cafe (Pvt) Ltd
06.2018 - 10.2020

Store Clerk

Keells Supermarket Company
01.2017 - 05.2018

High School Diploma -

St Peter's College

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Amila Suraj