Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amielle Aubry-Lafrance

Squamish,British Columbia

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

25
25
years of professional experience

Work History

Child Care Resource and Referral Consultant

Sea To Sky Community Services
01.2022 - Current
  • Evaluate client needs and establishing clear goals for each consulting engagement.
  • Maintain participants, adult and children, expectations during busy playgroup setting.
  • Contribute positively to team morale through effective communication and cooperation with coworkers.
  • · Experienced in reading social cues and effective communicator.
  • Ability to remain social while keeping track of tasks in hand.
  • Maintain cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

Server

Various Locations
01.1999 - 12.2017
  • Over 15 years of experience in the restauration industry.
  • Previously employed in a variety of establishments including fine dinning, high volume, casual, and family oriented dinning.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Responsible Service BC

Serving It Right
British Columbia
04.2024

Food Safe Level 1

Vancouver Coastal Health
Vancouver, BC
01.2024

Bachelor of Early Childhood Care And Education -

Capilano University
North Vancouver, BC
06.2019

Skills

  • Attention to Detail
  • Integrity and Honesty
  • Strong Work Ethic
  • Exceptional customer service
  • Safe Food Handling
  • Table setting knowledge
  • Language proficiency
  • Reliable and Responsible

Languages

English
Full Professional
French
Native or Bilingual
Spanish
Limited Working

Timeline

Child Care Resource and Referral Consultant

Sea To Sky Community Services
01.2022 - Current

Server

Various Locations
01.1999 - 12.2017

Responsible Service BC

Serving It Right

Food Safe Level 1

Vancouver Coastal Health

Bachelor of Early Childhood Care And Education -

Capilano University

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Amielle Aubry-Lafrance