Amielle Aubry-Lafrance
Squamish,British Columbia
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
25
25
years of professional experience
Work History
Child Care Resource and Referral Consultant
Sea To Sky Community Services
01.2022 - Current
- Evaluate client needs and establishing clear goals for each consulting engagement.
- Maintain participants, adult and children, expectations during busy playgroup setting.
- Contribute positively to team morale through effective communication and cooperation with coworkers.
- · Experienced in reading social cues and effective communicator.
- Ability to remain social while keeping track of tasks in hand.
- Maintain cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Server
Various Locations
01.1999 - 12.2017
- Over 15 years of experience in the restauration industry.
- Previously employed in a variety of establishments including fine dinning, high volume, casual, and family oriented dinning.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Responsible Service BC
Serving It Right
British Columbia04.2024
Food Safe Level 1
Vancouver Coastal Health
Vancouver, BC01.2024
Bachelor of Early Childhood Care And Education -
Capilano University
North Vancouver, BC06.2019
Skills
- Attention to Detail
- Integrity and Honesty
- Strong Work Ethic
- Exceptional customer service
- Safe Food Handling
- Table setting knowledge
- Language proficiency
- Reliable and Responsible
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Limited Working
Timeline
Child Care Resource and Referral Consultant
Sea To Sky Community Services
01.2022 - Current
Server
Various Locations
01.1999 - 12.2017
Responsible Service BC
Serving It Right
Food Safe Level 1
Vancouver Coastal Health
Bachelor of Early Childhood Care And Education -
Capilano University
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