Amie Warren
Calgary,Canada
Summary
Hard-working individual who is always motivated to provide an excellent customer experience. Skilled in food handling procedures as well as maintaining a clean working space. Thrives in a fast-paced work environment and capable of dealing with challenging circumstances. Executes a friendly work attitude through positive and constructive interactions with peers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Relais & Châteaux
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Prep Cook
Bullwheel
01.2024 - 04.2024
- Effectively communicated with team members and management regarding tasks or issues related to the kitchen area
- Displayed excellent organizational skills by efficiently managing multiple tasks simultaneously.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Food And Beverage Attendant
Pomeroy
04.2022 - 12.2023
- Responsible for opening and closing duties, such as effectively setting up workstations, maintaining cleanliness expectations and allocating tables for future reservations
- Assisting guests with questions and concerns via phone and/or in person
- Aid coworkers in regard to table orders, food deliveries and bartend when necessary.
Floor Worker
Five Guys Burgers and Fries
01.2021 - 09.2021
- Resolved customer complaints promptly according to established procedures
- Trained new employees on job duties, store policies and safety regulations
- Utilized knowledge of store policies regarding returns, refunds, exchanges and warranties.
Receptionist
DURA Stainless
06.2021 - 09.2021
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Assisted in resolving customer complaints and disputes.
Education
Political Science -
University of Lethbridge
Lethbridge, AlbertaSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Languages
French
Full Professional
References
- Cameron Kaufman, Head chef, Bullwheel
+1 (778)-583-6080
cameronkaufman@hotmail.com
- Jean Freire Food and Beverage Manager, Kananaskis Mountain Lodge
+1 (825) 994 9818
jeanf@lodgeatkananaskis.com
- Lauren Barclay Quelch, Manager, Sonora Resort
+44 (794) 940 3272
laurenbarclayquelch@gmail.com
Certification
CPR Certificate
Timeline
Server
Relais & Châteaux
04.2024 - 08.2024
Prep Cook
Bullwheel
01.2024 - 04.2024
Food And Beverage Attendant
Pomeroy
04.2022 - 12.2023
Receptionist
DURA Stainless
06.2021 - 09.2021
Floor Worker
Five Guys Burgers and Fries
01.2021 - 09.2021
Political Science -
University of Lethbridge
CPR Certificate
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