AMIE CALUMAY-DE LA CRUZ
512-525 Chaplin Crescent Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Medical Office Secretary
Marlee Medical Clinic
Toronto
03.2023 - Current
- Answered incoming calls and responded to inquiries from patients and staff members.
- Managed patient records by entering data into a computerized system.
- Maintained an organized filing system of patient charts and documents.
- Prepared forms, letters, reports and other documents as requested by medical staff.
- Monitored medical supply levels and restocked shelves as necessary.
- Generated invoices for services rendered to patients.
- Scanned documents into electronic format for easy retrieval later on.
- Answered phone calls to provide assistance, information and medical personnel access.
- Compiled physical and digital documents, charts and reports.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Housekeeper
Ian Carmichael
Toronto, ON
12.2015 - Current
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Private Caregiver
David Yanowski
04.2012 - 05.2020
- Assisted patients with daily personal hygiene.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Tracked and reported clients' progress based on observations and conversations.
Live-In Nanny
Michael Leranbauam
09.2006 - 05.2013
- Followed routines to foster stability and structure in children's lives during parental absences.
- Interacted positively with children to promote mental and emotional development.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Aided with bathing, dressing, teeth brushing to promote healthy personal hygiene and good oral health.
Office Secretary
Buenconsejo Agency (PhilamLife Iloilo)
Iloilo, Iloilo
06.2004 - 01.2005
- Organized and maintained filing systems, both electronically and manually.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered telephones promptly and directed calls to appropriate personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
Telephone Operator/Front Desk Receptionist
SITELCO (Southern Iloilo Telephone Company)
Iloilo, Iloilo
06.1997 - 06.1998
- Answered incoming calls in a professional, courteous and timely manner.
- Provided customer service to callers by answering questions and providing requested information.
- Calculated and quoted charges for long-distance connections.
- Called prospective customers by operating telephone equipment, automatic dialing systems and other telecommunications technologies.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Education
Computer Programmer - Computer Programming
Interface Computer College
Iloilo PhilippinesCaregiver
Sta. Luisa Caregiver School
Iloilo PhilippinesBachelor of Science - Computer Science
Interface Computer College
Iloilo, PhilippinesSkills
- Front Desk Operations
- Transcription
- Maintaining confidentiality
- Electronic Recordkeeping
Timeline
Medical Office Secretary
Marlee Medical Clinic
03.2023 - Current
Housekeeper
Ian Carmichael
12.2015 - Current
Private Caregiver
David Yanowski
04.2012 - 05.2020
Live-In Nanny
Michael Leranbauam
09.2006 - 05.2013
Office Secretary
Buenconsejo Agency (PhilamLife Iloilo)
06.2004 - 01.2005
Telephone Operator/Front Desk Receptionist
SITELCO (Southern Iloilo Telephone Company)
06.1997 - 06.1998
Computer Programmer - Computer Programming
Interface Computer College
Caregiver
Sta. Luisa Caregiver School
Bachelor of Science - Computer Science
Interface Computer College
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