Ami Vithlani
Fremont
Summary
Results-driven QA Analyst with experience at Google, adept in AI/ML model testing and stakeholder communication. Proven track record in leading quality initiatives, enhancing operational efficiency, and delivering high-quality solutions. Skilled in Selenium and Agile methodologies, fostering cross-functional collaboration to achieve project goals and unlock business value.
Overview
25
25
years of professional experience
Work History
QA Analyst
Google (via Tech Mahindra)
Fremont
02.2022 - Current
- Led the Label Data Quality Program for the priority Search Quality area, defining objectives, scope, and interventions, while developing and executing detailed project plans.
- Manage the end-to-end lifecycle of quality interventions, testing hypotheses, and unlocking business value for clients by ensuring that high-quality solutions are delivered within budget and timeline constraints while considering dependencies.
- Coordinate and collaborate with cross-functional teams, including Data Science, Engineering, and Product Managers, to align efforts and drive goal achievement.
- Establish and maintain strong relationships with clients and key stakeholders, providing regular updates, reporting on project status, progress, and potential risks.
- Conduct regular project reviews, reporting on key metrics and progress to senior stakeholder groups, ensuring transparency and clear communication.
- Identify and implement best practices, process improvements, and share learnings across the program and program management functions to enhance operational efficiency.
- Conduct User Acceptance Testing (UAT), and perform quarterly smoke testing, ensuring thorough validation of products before launch.
- Provide actionable feedback to improve processes and efficiency, actively contributing to global project initiatives.
- Mentor and train new hires, improving client service skills, and enhancing team performance.
- Manage external vendor communications, ensuring all service delivery aligns with business requirements.
Self-Directed Learning
Training
Fremont
04.2020 - 02.2022
- Completed extensive training in Selenium WebDriver, testing frameworks, and JIRA.
- Gained proficiency in gathering and documenting business requirements, building traceability matrices, and reporting defects and bugs.
Community & Educational Volunteer
FUSD, BAPS, Local Charities
Fremont
08.2014 - 04.2020
- Contributed to educational and community initiatives through Fremont Unified School District (FUSD) and BAPS Charities, focusing on improving children’s education, health, and environmental awareness.
- Organized and participated in events supporting women and children in need, including fundraising drives, wellness programs, and awareness campaigns.
- Coordinated school and charitable events, managed logistics, and ensured active parent and community involvement.
- Facilitated communication between educators, parents, and organizations to foster inclusive, supportive learning environments.
- Trained and mentored new volunteers, promoting collaboration, leadership, and long-term engagement in community service.
Customer Service Manager
WaterConcepts
Fremont
01.2006 - 01.2009
- Worked as the design lead, responsible for all design and sales at WaterConcepts.
- Responsible for all aspects of accounting and customer service.
- Managed the client from the end-to-end process of the sale, configuration/customization of the design, and overseeing the design build.
- Extensive use of Excel, financials, and design tools.
QA Manager
eForce Global Inc.
Hayward
12.1999 - 09.2005
- Led all aspects of QA for a pre-IPO/start-up company, including testing documentation, requirements gathering, and test automation.
- Approved all software releases across the customer base, ensuring quality standards were met.
- Developed and maintained QA documentation, including strategies, processes, and metrics.
- Acted as the primary liaison with customers to gather requirements, conduct testing, and secure approvals.
- Worked with clients like Workspeed, Guru.com, and Visa.
Education
Training Courses - Selenium, Jira, And Other Frameworks
Udemy
Remote02-2022
Associate of Arts - Design
West Valley College
Saratoga, CA06-2004
Certified Professional - LoadRunner Software
Mercury Interactive (Now Hewlett-Packard)
Mountain View, CA06-2001
Bachelor of Arts - Production Engineering
L.E.College
Gujarat, India02-1998
Skills
- AI/ML Model Testing
- Automation Frameworks
- Functional, Regression, Smoke, & UAT
- Data Labeling Quality
- Ethical AI Validation
- Agile/Scrum
- Selenium, LoadRunner, HP ALM
- Python (basic scripting)
- Stakeholder Communication
- Cross-functional Leadership
- QA Strategy
- Traceability & Risk-Based Testing
- JIRA, Bug organizer
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
References
References available upon request.
Timeline
QA Analyst
Google (via Tech Mahindra)
02.2022 - Current
Self-Directed Learning
Training
04.2020 - 02.2022
Community & Educational Volunteer
FUSD, BAPS, Local Charities
08.2014 - 04.2020
Customer Service Manager
WaterConcepts
01.2006 - 01.2009
QA Manager
eForce Global Inc.
12.1999 - 09.2005
Training Courses - Selenium, Jira, And Other Frameworks
Udemy
Associate of Arts - Design
West Valley College
Certified Professional - LoadRunner Software
Mercury Interactive (Now Hewlett-Packard)
Bachelor of Arts - Production Engineering
L.E.College
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