Ami Patel

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Skills & Experience

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access) – 3 years of hands-on experience with Microsoft Office tools, leveraging advanced features to improve workflow and productivity.

Microsoft Word: Created, formatted, and edited documents, reports, and presentations with advanced text formatting, table creation, and content integration.

Microsoft Excel: Proficient in creating complex spreadsheets, utilizing advanced functions like VLOOKUP, pivot tables, data visualization (charts/graphs), and formula creation to analyze and manage data.

Microsoft PowerPoint: Designed and delivered professional presentations, incorporating multimedia elements, animations, and transitions to enhance communication.

Microsoft Outlook: Managed and organized emails, calendars, contacts, and tasks to ensure smooth communication and project timelines.