Ami Patel
Toronto,ON
Summary
My academic background in computer programming, combined with a hands-on approach to learning, has equipped me with a broad skill set, including a keen eye for detail, persuasive communication, efficient teamwork, and adaptable leadership as an Assistant Manager at Bingz. I am eager to bring my passion for operations management and my commitment to continuous improvement to a forward-thinking organization that values efficiency and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bingz Crispy Burger
10.2024 - Current
- Food Cost Management - Creating an excel file each week and managing the total cost, reducing by 20%.
- Temperature and Quality Testing - Regularly checking the temperature and quality of products to ensure they meet safety and quality standards.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets and making it less than 25% of total cost.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Managed biweekly payroll processing for all staff, accurately tracking hours, overtime, tips, and bonuses to ensure timely and correct payments.
Supervisor
Bingz Crispy Burger
07.2023 - 09.2024
- Advanced Multitasking - Handled multiple tasks simultaneously with efficiency and accuracy.
- Client Satisfaction - Ensured that clients are happy and their needs are met, often through excellent service and addressing their concerns promptly.
- Daily Sales - Single Handedly managed over $1000 sales in an hour.
- Weekly Sales - Creating a weekly sales file in Excel with 100% correctness.
- Waste Management - Reducing daily waste by 80%.
- Food Cost Management - Creating an excel file each week and managing the total cost, reducing by 20%.
- Item Sales - Tracking and analyzing the sales of individual items every week to understand their performance. Team Leadership - Leading and managing a team to achieve goals, ensure smooth operations, and foster a positive work environment.
- Inventory Management - Keeping track of ordering supplies and ensuring that inventory is used efficiently.
Crew Member
Bingz Crispy Burger
12.2022 - 06.2024
- Client Satisfaction - Ensured that clients are happy and their needs are met, often through excellent service and addressing their concerns promptly.
- Employee issues - Solved all challenges or problems related to staff, such as conflicts, performance concerns, or workplace grievances.
Crew Member
BBoyz
09.2022 - 12.2022
- Cashier - Handled financial transactions, including receiving payments and giving receipts, with an average of 60 transactions per day, with 100% correctness, and minimizing errors and anomalies.
- Food and Beverage Preparation - Prepared food and drinks according to recipes and standards, ensuring quality
Education
Diploma in Computer Programming - Information Technology
Seneca College of Applied Arts And Technology
North York, ON08-2024
Skills
- Microsoft Excel
- Conflict Resolution
- Problem-Solving
- Time Management
- Supervision And Leadership
- Advanced Communication
- Multitasking
- Customer Satisfaction Resolution
- Teamwork
- Financial Management
- Adaptability in High-Pressure Environment
- Marketing
- Flexible And Adaptable
- Data Management
Certification
- Food Safety Certificate ID - 79900185
Timeline
Assistant Manager
Bingz Crispy Burger
10.2024 - Current
Supervisor
Bingz Crispy Burger
07.2023 - 09.2024
Crew Member
Bingz Crispy Burger
12.2022 - 06.2024
Crew Member
BBoyz
09.2022 - 12.2022
- Food Safety Certificate ID - 79900185
Diploma in Computer Programming - Information Technology
Seneca College of Applied Arts And Technology
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