Amer Oumaira

Dynamic professional with a proven track record in customer relationship building and technical support, notably at SAFRER S.A.R.L, where I spearheaded sales strategies to significantly enhance revenue. Skilled in interpersonal communication and customer service, I excel in fostering client satisfaction and team leadership. My experience also includes impactful volunteer work with the Red Cross, demonstrating strong empathy and community engagement. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments.