Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amensie Washington

Pickering,Canada

Summary

Over the past 17 years my experiences in the health care industry have positioned me to be able to advocate and help a variety of people, specifically elderly people in need. My passion and dedication to help others is what motivated me towards a career in the health care industry. I am looking for a position that will challenge me and where I can continue to grow and use my experiences and knowledge to continue in helping others.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Markham Stouffville Hospital
05.2023 - Current
  • Following the care plan, observing, and reporting any substantial findings and/or changes in patient/resident/client's behavior to the appropriate registered member of the health care team
  • Assisting with ambulation, positioning, and transferring
  • Providing total personal care such as toileting, bathing, and perineal care
  • Assisting with eating, dressing, and grooming
  • Change patients dressing as needed
  • Self-actualization by helping patient/resident/client to reach maximum potential
  • Checking patient's vitals and providing medication
  • Conducting physical assessment of patients
  • Take detailed heath history from patient/families

Supervisor or Coordination

Paramed Home Health Care
06.2022 - Current
  • Interviews and recommends hiring decisions
  • Conducts orientation, training and In-Service training as required
  • Monitors employee performance through in-home visits, internal/external feedback and funder feedback
  • Assesses employee performance through the completion of probationary reviews and annual performance reviews
  • Receives and responds to work-related concerns/issues in a timely manner
  • Responds to performance concerns in a timely manner through investigation and follow-up, as required, with an appropriate Management or Human Resources Representative
  • Address any patient/family concerns regarding scheduling issues
  • Ensures compliance with the Collective Agreement, if applicable
  • Ensures that the employee recognition program is maintained
  • Ensures that health and safety hazards and accidents are reported immediately and in compliance with Community Health Services' established policies and procedures
  • Investigates and thoroughly documents all accidents and report time-sensitive documentation to the Occupational Health and Safety Department and Workplace Safety and Insurance Board
  • Follow-up with any outstanding claims, and ensure workers are returning to work withing their limitations
  • Creates and promotes a rehabilitation/return to work plan for injured workers that includes modified work assignments
  • Completes ongoing monitoring of the established rehabilitation/return to work plan and complies with and understands the Occupational Health and Safety legislation and practices

Casual

African Canadian Youth and Family Services
08.2020 - Current
  • Effectively engages families involved with the Society
  • Assesses family functioning and provides intervention to clients in their community
  • Document clients progress and prepares reports and file information
  • Coordinate and supervise family access visits
  • Develop and implements behavioral strategies with parents that promote the safety and developments of children
  • Assist in orientating new worker, students and or volunteers
  • Assist clients with their financial plans, basic budgeting and completion of government forms and provide enhanced Supplementary Financial Assistance Program
  • Facilitate coordination of services which includes the provision of information, advocacy and referral to both agency and outside resources

Manager-Respite/HISH/HAL/APC & Home to Stay Programs

Community Care Durham
03.2019 - 06.2022
  • Conduct client visits and develop care plans
  • Follow up with clients/caregivers for any complaints in a time sensitive and effective manner
  • Help resolve PSW issues as needed
  • Communicate with clients and staff to coordinate scheduled service
  • Monitor staff schedule and ensure ESA standards are followed while scheduling staff
  • Follow up with new hires regarding any concerns or issues
  • Participate in recruiting and hiring PSW, program schedulers and coordinators
  • Participate in orientation and supervised placement students
  • Prepare monthly management meeting report for program performance
  • Follow up with any incident reports or WSIB claims
  • Provide ongoing training and support to team members as needed
  • Worked on increasing Respite, HAL/APC numbers
  • Made changes to HISH to create consistency with all other in-home support programs
  • Worked on budget for all programs that falls under my bracket
  • Managing supplies, equipment, and administrative requirements
  • Communicating with the Community Care Durham Team and changes with programs or staff etc
  • Establishing and maintaining appropriate community and organizational contacts
  • Policy Review and Development with the assistance of other staff
  • Complete reports; maintaining statistical data and records
  • Participating in Management On-Call rotation and reporting any necessary information to the appropriate team members
  • Assisting with orientation, training and recognition of staff & student
  • Supporting and monitoring students' performance or staff service delivery

Scarborough General Hospital
03.2020 - 06.2020
  • Work in Main OR, Endoscopy, Cystoscopy, Recovery (Pacu), same day Surgery
  • Set up operating room for surgery
  • Preparing patient for surgery
  • Provide support during initial positioning of patients prior to and support positioning changes during procedures as required
  • Gathers positioning related equipment
  • Assist physician as needed during surgery
  • Provide support of skin preparation of patients according to established procedures
  • Transport of patients to and from Operating Room
  • Transport equipment and supplies as needed for procedures
  • Respond to any patient emergency situations as required
  • Identify the safe handling of specimens, implications of spills and safety measures required to prevent hazards
  • Checking, recording, and passing on information on patients' vital signs to doctors
  • Maintaining hygiene in patients' ward and performing infection control management
  • Communicating and educating patients' family on the course of treatment
  • Attending service-training meetings and learning critical nursing care skills
  • Assisted with admissions, positioning, and discharge of patient

Service Coordinator

Community Care Durham
01.2018 - 01.2019
  • Contacting clients by telephone, completing assessments for Respite clients and follow up
  • Manage referrals and Intake
  • Provide filed staff with accurate information to provide care
  • Respond to referrals and emails in a timely manner
  • Ensure accurate documentation is completed
  • Consulting with clients, staff, and other community organizations
  • Process all documents before client's service starts
  • Promoting Community Care Durham's service
  • Scheduling PSW service in support of clients and community agencies
  • Providing support and assistance with problem-solving to PSW staff, client and caregivers
  • Master and manage client's schedule
  • Liaising with community organizations in the coordination of service
  • Completing Respite and LEAP reports
  • Providing support to PSW staff
  • Updating and maintaining Excel spreadsheet with client's information
  • Completing Payroll
  • Mailing out client's documentations and following up with clients to ensure care plan and financial information is correct
  • Communicating with clients and staff to coordinate scheduled service
  • Addressing clients and PSW complaints
  • Review client's application for Subsidy approval
  • Participate in internal committee

Placement

Community Care Durham
09.2017 - 12.2017
  • Assist with group facilitation and social recreation
  • Assist with meal and calendar planning
  • Discussed coping strategies for different topics (Depression, Bipolar etc.)
  • Successful completion of a mandatory 12-week training program in 'Mental Health Fundamentals and Group Facilitation'
  • Taking and typing notes during group sessions
  • Conduct one on one session when needed
  • Conduct intake sessions for new clients

Education

Social Service Worker -

Durham College
Oshawa, Ontario
08.2018

Bachelor of Science - Nursing (BScN)

University of Ontario Institute of Technology
09.2013

Personal Support Worker -

Centennial College
Toronto, Ontario
12.2004

Skills

  • Training and mentoring
  • Staff training and development
  • Telephone communication
  • Patience and persistence
  • Goal oriented

Certification

  • First Aid & C.P.R
  • Mental Health CPR
  • Dementia Certificate
  • Occupational Health & Safety
  • W.H.M.I.S.
  • U-First Certificate
  • Elder Abuse Certificate
  • InterRai CHA Certificate
  • Leadership Performance Training

Timeline

Markham Stouffville Hospital
05.2023 - Current

Supervisor or Coordination

Paramed Home Health Care
06.2022 - Current

Casual

African Canadian Youth and Family Services
08.2020 - Current

Scarborough General Hospital
03.2020 - 06.2020

Manager-Respite/HISH/HAL/APC & Home to Stay Programs

Community Care Durham
03.2019 - 06.2022

Service Coordinator

Community Care Durham
01.2018 - 01.2019

Placement

Community Care Durham
09.2017 - 12.2017

Bachelor of Science - Nursing (BScN)

University of Ontario Institute of Technology

Personal Support Worker -

Centennial College

Social Service Worker -

Durham College

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Amensie Washington