Amellia Nordquist
Anderson
Summary
Dynamic team leader with a proven track record at Tractor Supply Company, excelling in employee training and customer service. Skilled in conflict resolution and task delegation, I fostered a positive work environment that enhanced team productivity. Passionate about delivering exceptional service while managing cash handling with precision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transportation Specialist
Partnership Healthplan of CA
Redding
07.2025 - Current
- Coordinated transportation logistics for members across various healthcare services.
- Managed scheduling and routing of transportation services for optimal efficiency.
- Collaborated with healthcare providers to address member transportation needs.
- Conducted data entry tasks with high attention to detail and accuracy.
Team Leader Manager
Tractor Supply Company
Anderson
12.2023 - 07.2025
- Supervised daily operations to ensure team efficiency and productivity.
- Trained staff on customer service protocols and product knowledge.
- Resolved customer inquiries by providing timely and effective solutions.
- Provided guidance, coaching, and feedback to team members.
- Assigned and monitored daily tasks for team members.
- Created and maintained a positive work environment for employees.
Team Member
Tractor Supply Company
Anderson
03.2022 - 12.2023
- Assisted in training new team members on operational procedures and standards.
- Operated cash registers to process payments from customers.
- Engaged with customers to create a welcoming atmosphere and resolve concerns.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
Team Member
Chick-fil-A
Redding
03.2021 - 03.2022
- Managed cash handling and maintained accurate cash drawer balance.
- Provided excellent customer service in fast-paced food environment.
- Maintained cleanliness of workstations and dining areas throughout shifts.
Education
Associate of Applied Science - Healthcare
Institute of Technology
ReddingSkills
- Team leadership
- Time management
- Multitasking
- Customer service
- Customer relationship management
- Cash handling
Certification
- Forklift certified
- Propane certified
References
References available upon request.
Timeline
Transportation Specialist
Partnership Healthplan of CA
07.2025 - Current
Team Leader Manager
Tractor Supply Company
12.2023 - 07.2025
Team Member
Tractor Supply Company
03.2022 - 12.2023
Team Member
Chick-fil-A
03.2021 - 03.2022
Associate of Applied Science - Healthcare
Institute of Technology