Amelie Dube
Toronto,Ontario
Summary
Dependable employee seeking the opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Trilingual (French, English, and Spanish)
Overview
17
17
years of professional experience
2
2
Certification
Work History
Lead Server
Mademoiselle Raw Bar & Grill
04.2022 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
Business Development Agent
Boost Affaires
03.2021 - 02.2022
- Networked with industry leaders to increase partnership opportunities and drive new revenues
- Cold called prospects and detailed product benefits to develop pipeline
- Maintained client database to centralize information and provide access to team members
- Developed targeted prospect lists using various tools such as LinkedIn Sales Navigator and other databases.
Verification Loan Officer
Lifestyle Holidays Vacation Club
06.2019 - 08.2020
- Assessed the clients financial status, completed full credit check verification
- Reviewed and updated credit loan files
- Encouraged clients to open loan accounts, credit card, or other lines of credit
- Followed up on delinquent accounts
- Updated credit files regularly and forwarded to collections agencies as necessary
- Assisted underwriters with obtaining necessary documentation for loan approval process.
- Collaborated with sales teams to provide insights into applicant qualifications, enabling them to better target potential clients for future loan products.
Virtual Call Center Appointment Setter
Fidgi Communications
02.2017 - 05.2020
- Informed existing clients about new promotions and benefits on upcoming deals
- Updated client files
- Booked appointments for privileged promotion events
- Documented base schedule for future turnaround schedule, continuously refined strategies and shared baseline details across sites
- Reviewed contract requirements to ensure compliance with scheduling standards.
Sales Floor Manager
Diesel Surplus Trends Boutique
01.2017 - 09.2018
- Monitored customer's activity and oversaw employee's interaction with clients
- Directed the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs
- Developed strategies to increase overall sales revenue, implementing changes as needed
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
Education
Life Coach
IAP Career College
Remote04.2024
GED -
John F. Kennedy High School
Montréal, QC04.2013
High School Diploma -
Cure-Mercure High School
05.2012
Skills
- Contract negotiation
- Documentation preparation
- Product knowledge
- Accommodations booking
- Partnership development
- Conflict resolution
- Behavioral Change
- Leadership Development
- Goal Setting
- Appointment Coordination
- Excellent Communication
- Relationship Building
Certification
- LIFE COACH CERTIFIED
- Remote Bilingual Customer Service Representative
Additional Information
As a Life Coach, I guide clients reach their ultimate goals. I help individuals in different areas of their lives, very individuals are different so are their goals. As a life coach, I assist clients in identifying their passions, strengths, beliefs, and values, and help them align their lives according to all of ho they are as an individual.
References
Available upon request.
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Server
Mademoiselle Raw Bar & Grill
04.2022 - Current
Business Development Agent
Boost Affaires
03.2021 - 02.2022
Verification Loan Officer
Lifestyle Holidays Vacation Club
06.2019 - 08.2020
Virtual Call Center Appointment Setter
Fidgi Communications
02.2017 - 05.2020
Sales Floor Manager
Diesel Surplus Trends Boutique
01.2017 - 09.2018
Life Coach
IAP Career College
GED -
John F. Kennedy High School
High School Diploma -
Cure-Mercure High School
- LIFE COACH CERTIFIED
- Remote Bilingual Customer Service Representative
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