Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amelie Bechamp

Montreal,QC

Summary

Dynamic professional with a proven track record at Robic, excelling in customer service and data entry. Enhanced team productivity through effective communication and organized documentation systems. Skilled in multitasking and relationship building, consistently delivering quality support and fostering collaboration to achieve strategic goals.

Overview

6
6
years of professional experience

Work History

Coordinator

Robic
06.2023 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.

Trademark Technician

Robic
03.2022 - 05.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Inscription Clerk

Robic
03.2019 - 03.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

Bachelor Of Arts And Science - History

Université De Montréal
Montreal, QC
09.2018

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Relationship building
  • MS office

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Coordinator

Robic
06.2023 - Current

Trademark Technician

Robic
03.2022 - 05.2023

Inscription Clerk

Robic
03.2019 - 03.2022

Bachelor Of Arts And Science - History

Université De Montréal

Similar Profiles

CREATE PROFILE
Amelie Bechamp