Amelie Aubin
Barrie,ON
Summary
Friendly and self motivated high school student with strong interpersonal skills and a passion for interacting with customers to further develop communication, customer service, and organizational skills
Overview
3
3
years of professional experience
Work History
Sales Associate/Key Holder
La Senza
08.2021 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
École Secondaire Catholique Nouvelle-Alliance
Barrie, ON06.2023
Skills
- Welcoming and greeting customers on arrival
- Offering direct assistance
- Attending to specific shopping needs
- Promoting current sales
- Processing sales
- Handling customer complaints
- Organizing and replenishing stock
- Informing customers about product details, such as specifications, cost, and operations
- Opened and closed cash registers which includes counting money, separating charge slips, balanced cash drawers, and making deposits
Co-op
I was a co-op student at Glow Day Spa, where I learned how to work as an esthetician and performed tasks such as stocking products, counting inventory, doing laundry, replying to customer complaints, setting up the outdoor patio and practicing services.
Timeline
Sales Associate/Key Holder
La Senza
08.2021 - Current
High School Diploma -
École Secondaire Catholique Nouvelle-Alliance