Amelia Williams Thomas
Vancouver,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Cashier
Copperside Foods
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier/ Server
Mia Pizza
10.2021 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Political Science
University of British Columbia
Vancouver, BC04.2027
High School Diploma -
Caledonia Secondary School
Terrace, BC06.2023
Skills
- Customer Service
- Problem Resolution
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer Relations
- Written and verbal communication
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Cashier
Copperside Foods
06.2023 - 08.2023
Customer Service Cashier/ Server
Mia Pizza
10.2021 - 06.2023
Bachelor of Arts - Political Science
University of British Columbia
High School Diploma -
Caledonia Secondary School
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