Amelia Reyes

Handled incoming calls, transferring them to designated departments for resolution.
Assisted internal staff with questions related to office operations effectively.
Performed administrative duties like typing correspondence, filing records, and document scanning.
Maintained excellent customer service standards in all interactions with clients.

Managed administrative activities such as scheduling appointments and overseeing email communications.
Enhanced information retrieval through organized filing systems.
Conducted data entry and record keeping to ensure documentation accuracy.
Informed potential students about courses, programs, and eligibility requirements.
Facilitated financial support by processing student funding applications.
Optimized communication flow with effective management of inquiries and correspondence.
Supported efficient office operations by maintaining up-to-date records.
Promoted a well-organized office environment through coordination of administrative functions.

Achieved guest satisfaction by maintaining cleanliness of guest rooms in line with operational guidelines.
Monitored safety and security controls to protect guests and hotel assets.
Organized storage areas and carts to ensure readiness for use.
Performed all tasks within established timeframes, following company protocols.