Amelia Johannesson
Montréal,Canada
Summary
Master’s student in Environmental Assessment at Concordia University with 10 years of customer service experience in fast-paced environments. Strong team player known for delivering excellent guest service, staying organized under pressure, and contributing to a positive work atmosphere. Reliable, hardworking, and committed to high-quality service.
Overview
3
3
years of professional experience
Work History
Busser
September Cafe
Montréal, QC
06.2025 - 12.2025
- Bussed and cleaned tables to maintain a tidy dining environment.
- Washed glasses and plates, ensuring cleanliness and sanitation standards.
- Organized utensils to facilitate efficient service.
- Assisted customers with inquiries and requests for improved satisfaction.
Teaching Assistant
Concordia University
Montréal, QC
01.2025 - 05.2025
- Supported course GEO 315: Social and Cultural Geographies by evaluating assignments and offering academic feedback and guidance to students.
Barista and Cashier
Spirulina
Montréal, QC
01.2024 - 05.2024
- Processed card and cash transactions with accuracy.
- Executed food preparation tasks, including salad assembly and drink crafting.
- Provided exceptional customer service to enhance dining experience.
- Managed stocking duties to maintain inventory levels.
- Operated Lightspeed POS for efficient transaction handling.
- Performed opening and closing duties to ensure operational readiness.
- Conducted cleaning tasks to uphold hygiene standards.
Server
Mother Tongue at Blue Asian Bistro & Cocktail Bar
The Blue Mountains, ON
11.2023 - 01.2024
- Ensured excellent customer service by promptly addressing needs and requests.
- Crafted cocktails and drinks.
- Managed cash and card transactions with precision.
- Assisted in menu knowledge to enhance guest dining experience.
- Served food efficiently, contributing to a positive dining atmosphere.
- Bussed tables efficiently.
- Conducted thorough cleaning duties to uphold restaurant hygiene standards.
- Restocked inventory as needed to ensure availability of supplies.
Server/Bartender
The Collingwood Brewery
Collingwood, ON
05.2023 - 01.2024
- Prepared and served specialty drinks and cocktails to enhance customer experience.
- Poured beers while maintaining quality standards.
- Greeted and assisted customers to ensure satisfaction.
- Processed cash and card transactions accurately.
- Stocked retail items to maintain optimal inventory levels.
- Managed retail orders efficiently to fulfill customer requests.
- Performed cleaning duties regularly to uphold hygiene standards.
Barista/Server
Working Title Kitchen
Ottawa, ON
08.2022 - 04.2023
- Prepared coffee and specialty drinks.
- Took customer orders.
- Served food and beverages efficiently during events.
- Handled merchandise transactions to maintain inventory accuracy.
- Bussed tables to uphold cleanliness and organization in dining areas.
- Executed cleaning duties to ensure a sanitary environment.
- Managed alcohol service in compliance with regulations.
- Performed opening and closing duties.
Education
Master of Arts - Environmental Assessment
Concordia University
Montreal08-2026
Bachelor of Arts - Environmental Studies
University of Ottawa
Ottawa, Ontario06-2022
Skills
- ArcGIS
- OpenTable
- Cleaning Experience
- Food Service
- Organizational Skills
- Front Desk
- POS
- Barista Experience
- Bartending
- Busser
- Babysitting
- Serving Experience
- Coffee Experience
- Restaurant Experience
- Host/Hostess
- Cash Handling
Languages
- English, Expert
- Swedish, Fluent
- French, Beginner
Affiliations
Social Representative, GeoGrads Student Association Concordia University, September 2024 - Current
Timeline
Busser
September Cafe
06.2025 - 12.2025
Teaching Assistant
Concordia University
01.2025 - 05.2025
Barista and Cashier
Spirulina
01.2024 - 05.2024
Server
Mother Tongue at Blue Asian Bistro & Cocktail Bar
11.2023 - 01.2024
Server/Bartender
The Collingwood Brewery
05.2023 - 01.2024
Barista/Server
Working Title Kitchen
08.2022 - 04.2023
Master of Arts - Environmental Assessment
Concordia University
Bachelor of Arts - Environmental Studies
University of Ottawa