Overview
Work History
Education
Skills
Personal Information
Professional Development
Summary
Accomplishments
Work Availability
Certification
Affiliations
Work Preference
Software
Languages
Interests
Timeline
Ambrose Ndhlovu

Ambrose Ndhlovu

Operations Specialist
Calgary,AB

Overview

19
19
years of professional experience
2
2
years of post-secondary education

Work History

Maintenance Coordinator – Fort Hills Oil Sands

KITCHTON CONSTRUCTION LP
02.2024 - Current
  • Member of the leadership group responsible for maintenance process efficiency and standard work.
  • Manage, schedule and create PM plans; align daily priorities during toolbox talks.
  • Create, update, and close work orders in B2W; ensure data quality and complete documentation.
  • Maintain audit-ready records (CVIPs, JHAs, SWPs/SJPs, toolbox talks, FLHAs, HIDs, LPOs).
  • Review 60 plus equipment inspections and service intervals; schedule services and coordinate execution.
  • Coordinate parts, POs, and site deliveries and monitor PPE levels and replenish as needed.
  • Review and validate and approve timesheets, support manpower planning, scheduling and dispatch.
  • Assist maintaining the training matrix; schedule expiring/required courses and procedure updates.
  • Monitor, file, and ship oil samples; maintain organized records and follow up on actions.
  • Communicate status, risks, and priorities with Maintenance Manager, Superintendent, HSE, and Operations; support continuous improvement to reduce downtime and rework.

Site Manager – Fort Hills Oil Sands

DIVERSIFIED TRANSPORTATION
09.2023 - 02.2024
  • Manage all aspects of site transportation operations, including fleet management, driver supervision, route
    planning, dispatching, driver scheduling, and vehicle maintenance.
  • Oversee $15 million budget, daily site transportation for 3000 passengers, 70 buses, 600 departures, and
    averaging 250KM a unit, achieving improvement in on-time delivery performance by implementing route
    optimization software and streamlining processes.
  • Skilled in using Hastus transportation management software, iLogistics for flight and lodgings, and Strategic
    Mapping GPS tracking systems to monitor and optimize fleet performance and driver scheduling.
  • Lead a team of Field Safety Operations Managers, HSE Site Supervisor, Field Lead Hands, and support
    staff, providing coaching, training, and performance evaluations.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional
    teams to ensure seamless communication between transportation, warehouse, and customer service
    departments.
  • Exceptional leadership and team-building abilities, with a focus on fostering a culture of safety, accountability,
    and continuous improvement.
  • Prepared and provided monthly efficiency reports, safety observation system reports, logbook audits, dispatch
    reports, and service reports for high-level reporting.
  • Lead monthly Commercial Vehicle Trip Inspection and logbook audit.

Operations Manager – Kearl Oil Sands

UNITED RENTALS
11.2022 - 03.2023
  • Leveraged leadership skills to coordinate and direct the overall delivery of quality service to maximize branch
    productivity, lead and oversee $15 million plus sales efforts and business initiatives.
  • Responsible for performance management, directing a team of 10 - Inside Sales Reps, Drivers, and Laborers.
  • Developed and promoted a safety culture through leadership, compliance, accountability, and communication.
  • Supported Branch Manager in implementing 5S lean operations, resulting in efficient time on tools for the shop
    and field techs, and a 5% increase in equipment availability.
  • Engaged in fleet analysis for 2000 rental equipment, to determine equipment needs and timely delivery.
  • Dispatched and managed 14 shop and field techs and daily service calls timely leading to a decrease
    in equipment downtime, prepared and provided monthly reports for high-level reporting.
  • Analyzed and identified incident trends, common threats and hazards and advised employees on current and
    forecasted HSE matters.

Site Supervisor – Kearl Oil Sands

BOUCHIER GROUP
10.2016 - 04.2022
  • Managed 25 team members in PM bay, support shop, and field operations, and supervised, coordinated, and
    scheduled daily Fuel & Lube site operations.
  • Managed 200 million liters of fuel, a fleet of 15 articulated & F550 fuel and lube trucks, and 3 Fuel Bays, and inspected project operations to determine specification compliance.
  • Managed site fuel and lubes inventory and developed a fuel reconciliation spreadsheet, tracking and reporting
    daily, monthly, and annual cumulative usage, resulting in a 2% variance decrease.
  • Leveraged transformational leadership style and achieved the lowest attrition rate, averaging 9% in 6 years.
  • Completed Supervisor Daily Reports (SDRs), reporting billable hours, downtime, and equipment
    availability, to ensure the continued operation of the site.
  • Assigned work to Fuel & Lube Techs, based on Labor, Equipment, and Materials (LEMs), job requirements,
    special projects, break-in work, and job priority.
  • Oversee and approve 15 daily JSA/FLHA, daily worker line-ups, daily toolbox/safety meetings, and conduct 3
    weekly LPOs, and 2 weekly safety audits.
  • Assisted in designing and implementing Safe Work Practices (SWP), conducting monthly job duties and task
    analysis, resulting in a 40% increase in billable manpower and a 20% reduction in safety incidents and
    infractions.
  • Reviewed and conducted site safety training and orientation, performance evaluation, promotions, transfers, and dismissal, and recommended improvements to work methods and procedures.
  • Managed the training matrix to ensure workers are trained and competent in the operation of equipment,
    safety procedures, company policies, performance evaluation and training records are kept accurate and up to date.

HSE Advisor – Kearl Oil Sands

NEEGAN DEVELOPMENT CORPORATION
06.2015 - 10.2016
  • Managed and administered the company’s site HSE program for 60 service techs, and assisted HR with WCB Claims Management & delivered site-specific orientation.
  • Implemented a proactive approach to safety management, identifying potential risks and implementing mitigation strategies, resulting in a 25% reduction in safety incidents.
  • Conducted and supervised incident investigations, analysis and preparation of accident reports and summaries, monthly and annual safety inspections, and audits.
  • Received, reviewed, and followed up immediately on all near misses and JSA/FLRAs, regularly audited all Safe Work Practices (SWP), and prepared and provided monthly HSE stats to the Corporate Loss Control and Safety.
  • Analyzed and identified incident trends, common threats and hazards and advised employees on current and forecasted HSE matters.
  • Conducted site safety training, new orientation, and SWP training and ensured all safety records were up to date.
    Skills

Service Tech - Kearl Oil Sands

NEEGAN DEVELOPMENT CORPORATION
Fort McMurray, AB
05.2012 - 06.2015
  • Serviced heavy-duty mobile & industrial equipment & performed preventative maintenance in accordance with job site safety procedures & maintenance records of fuel & lube levels for equipment reliability analysis & monitored gauges & valves.
  • Responsibilities included operation of fuel & lube trucks, refueling, lubrication, greasing and disposing of waste materials in accordance with OH&S and site regulations & policies.
  • Supported & provided training, mentoring & stewardship of new employees.
  • Founding Co-Chair of The Kearl Craft Safety Council, chairing committee meetings.
  • Awarded the Contractor Safety Recognition Award for Safety Excellence (2015).

National Training Manager

MAGSTELL GLOBAL STRATEGIES INC.
Hamilton, ON
02.2010 - 05.2012
  • Founded & managed a multi-disciplinary consulting firm providing professional development & business management training services designed to improve performance & achieve long-term results for clients.
  • Integrated compliance programs to business dynamics to realize long-term benefits for clients by understanding business operations.
  • Developed strategic plans, programs & practices to improve processes, efficiencies, performance, productivity & profitability of businesses & partners.
  • Motivated leaders & employees by creating & presenting personalized training strategies to achieve client's values & goals.

Manager, Continuing Education (CE) Accreditation

THE FINANCIAL ADVISORS' ASSOCIATION OF CANADA
Toronto, ON
08.2006 - 01.2010
  • Managed the Training & Compliance, CE & Accreditation Department for 10 000 memberships.
  • Managed the audit process of CLU Institute, Advocis Schools & membership to determine compliance with designation and membership requirements, analyzed learning programs and submitted views on accreditation content to Regulators and Governing Bodies.
  • Development Group Member who developed and validated The Practice Guidelines for Advisors and Planners.
  • Managed the Business Leaders Strategic Planning Group for Vision 2020.
  • Managed a $3 million budget and ensured that revenue targets were met and exceeded.
  • Promoted the association's products, services and membership at conferences and workshops.
  • Developed and implemented a competitive CE accreditation fee structure, resulting in a 3000% revenue increase in 4 years.

Education

Bachelor of Science - Business Adminstration

MOUNTAIN STATE UNIVERSITY, Mountain State University
09.2001 - 06.2003

Completed 84 credits toward a Bachelor of Business Administration. Coursework focused on management, finance, marketing, accounting, business law, and organizational leadership. Gained a strong foundation in strategic planning, operations management, and decision-making processes, with practical application in case studies and group projects.

Skills

  • Coaching & Training
  • Preventive Maintenance
  • Record Keeping
  • Route Planning & Scheduling
  • Mine Driving
  • Technical Aptitude
  • Business Growth Strategies
  • Business Process Optimization
  • Strategic Planning
  • Sales and Negotiations/B2B
  • Contract Performance Management
  • Performance Management
  • Prospecting/Lead Generation
  • Market Research/Data Analysis
  • Project Management
  • High Impact Presentations
  • Forecasting & Contingency Planning
  • Entrepreneurship
  • Compliance Training
  • Content Accreditation & Review
  • Regulatory Compliance
  • Stakeholder Engagement
  • Education & Training Knowledge
  • Communications

Personal Information

Age: 

Professional Development

  • 5S Methodology/Lean Operations Training
  • National Construction Safety Officer (NCSO) program (4 Courses)
  • Manager & Supervisor Training Certificate (EMFOS)
  • Oil Sands Safety Association (OSSA) certificate
  • Construction Safety Training Systems (CSTS) certificate
  • Entrepreneurship Training Certificate (OSEB)
  • Site Safety Severity Test & Audit/Gemba Walk Procedures
  • Interpersonal Mediation Certificate
  • Registered Health Underwriter (RHU) Certificate
  • Structogram Sales Training Certificate
  • Safe Choice/ Safety Training
  • Standard First Aid & CPR, WCB, WHMIS & TDG
  • Ground Disturbance Level II

Summary

Dynamic and results-oriented professional with extensive experience in operations management, health & safety, training, and business development across oil sands, financial services, and consulting sectors. Skilled in maintenance coordination, planning, and scheduling, with proven ability to oversee preventive and corrective maintenance activities, manage procurement of critical parts and materials, and ensure compliance with safety and regulatory standards. Adept at strategic planning, compliance, and organizational leadership, with a track record of designing and implementing performance-driven programs that improve efficiency, safety, and profitability. Recognized for mentorship, stakeholder engagement, and regulatory expertise, complemented by hands-on technical experience in maintenance and industrial operations. Holds advanced professional training including the Certificate in Health, Safety & Environmental Processes (CHSEP), entrepreneurship and management certifications, and completion of 84 credits in Business Administration. Awarded for safety excellence and leadership in team-driven environments, with a reputation for building strong client and employee relationships that deliver measurable results.

Accomplishments

  • · Awarded the Kearl Project Contractor Safety Recognition Award for Safety Excellence (2015).
  • Collaborated with Senior Management in the development of Maintenance Process Improvement and Procedures.
  • Developed and implemented a competitive accreditation fee structure for the CLU Institute, Continuing Education Department, increasing gross revenue 3000% in 3 years
  • Member of CLU Institute Development Group that developed & validated the practice guidelines for financial advisors & planners
  • Member of CLU Institute Business Leaders Strategic Planning Group responsible for growth & business direction of the Continuing Education Department
  • Participated in the 2009 CLU Institute Continuing Education Accreditation Review Instrument Working Group

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • HSE, Certified Health, Safety & Environmental Processes (CHSEP)
  • Oil Sands Safety Association (OSSA) certificate
  • Exxon Mobil Fundamentals of Safety (EMFOS) Certificate
  • Construction Safety Training Systems (CSTS) certificate
  • Interpersonal Mediation Certificate
  • Structogram Sales Training Certificate

Affiliations

  • International Union of Operating Engineers Local 955

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Software

B2W Maintain

Hastus

Microsoft Suite

Strategic Mapping (GPS)

Rentalman ERP

Languages

English
Bilingual or Proficient (C2)

Interests

Volunteering or Community Involvement

Travel

Networking

Timeline

Maintenance Coordinator – Fort Hills Oil Sands - KITCHTON CONSTRUCTION LP
02.2024 - Current
Site Manager – Fort Hills Oil Sands - DIVERSIFIED TRANSPORTATION
09.2023 - 02.2024
Operations Manager – Kearl Oil Sands - UNITED RENTALS
11.2022 - 03.2023
Site Supervisor – Kearl Oil Sands - BOUCHIER GROUP
10.2016 - 04.2022
HSE Advisor – Kearl Oil Sands - NEEGAN DEVELOPMENT CORPORATION
06.2015 - 10.2016
Service Tech - Kearl Oil Sands - NEEGAN DEVELOPMENT CORPORATION
05.2012 - 06.2015
National Training Manager - MAGSTELL GLOBAL STRATEGIES INC.
02.2010 - 05.2012
Manager, Continuing Education (CE) Accreditation - THE FINANCIAL ADVISORS' ASSOCIATION OF CANADA
08.2006 - 01.2010
MOUNTAIN STATE UNIVERSITY - Bachelor of Science, Business Adminstration
09.2001 - 06.2003

Similar Profiles

CREATE PROFILE
Ambrose NdhlovuOperations Specialist