AMBER WILLIAMS
Lincoln
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 10 years of experience to new professional challenges with growth-oriented organization.
Overview
11
11
years of professional experience
Work History
Preschool Program Director
Guiding Stars Academy Preschool
02.2020 - Current
- Monitored program performance to identify areas for improvement.
- Established program policies and procedures to comply with regulatory requirements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Extensive administrative record keeping and data entry.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Maintains client and/or provider files.
- Provided ongoing direction and leadership for program operations.
- Tracked 12 employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Calculate PCOE Subsidy costs
Preschool Assistant Director
Guiding Stars Academy Preschool
06.2021 - 08.2024
- Created weekly newsletter to keep families informed about school activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Organized snack time and nap hours.
- Prepared reports and maintained administrative records.
- Collaborated with instructors to develop engaging lesson plans.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Infant/toddler Teacher
Guiding Stars Academy Preschool
02.2020 - 06.2021
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Promoted development of social, emotional, and communication skills in infants.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Kept classroom and feeding areas clean, neat, and safe.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Engaged with children on individual basis to build positive relationships and promote learning.
Infant/Toddler Teacher
Merryhill Preschool
07.2018 - 07.2019
- Implemented curriculum to enhance classes with learning-focused activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Created safe and nurturing learning environment for preschoolers.
Teacher Assistant
Placer Learning Center
07.2017 - 07.2018
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Learned specialized behavior approaches to implement behavioral strategies.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Preschool Teacher
Susie's Cottage
02.2015 - 07.2018
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Allowed for ample outdoor discovery time in schedule each day.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Established positive communication with parents in daily conversation and formal conferences.
Education
Certificate - Early Childhood Care And Education
Saddleback College
Mission Viejo, CASkills
- Understanding of child behavior and developmental issues
- Experienced in administrative procedures and organization
- Skilled in efficient document management and office protocols
- Understanding of child care laws and rules
- Accountable scope management
- Proficiency in nurturing professional partnerships
- Training support for new staff members
Timeline
Preschool Assistant Director
Guiding Stars Academy Preschool
06.2021 - 08.2024
Preschool Program Director
Guiding Stars Academy Preschool
02.2020 - Current
Infant/toddler Teacher
Guiding Stars Academy Preschool
02.2020 - 06.2021
Infant/Toddler Teacher
Merryhill Preschool
07.2018 - 07.2019
Teacher Assistant
Placer Learning Center
07.2017 - 07.2018
Preschool Teacher
Susie's Cottage
02.2015 - 07.2018
Certificate - Early Childhood Care And Education
Saddleback College