Amber Vaillancourt
Hornepayne,ON
Summary
Dynamic professional with a proven track record at Canada Post, excelling in mail sorting and customer service. Recognized for enhancing revenue through effective sales strategies and maintaining high standards of professionalism. Adept at problem-solving and teamwork, consistently achieving performance goals while ensuring compliance with postal regulations.
Overview
8
8
years of professional experience
Work History
Post Office Assistant
Canada Post
07.2022 - Current
- Assisted customers in selecting appropriate shipping services based on their needs, resulting in increased revenue.
- Managed the processing of incoming mail, ensuring accurate sorting, scanning, and distribution within designated timeframes.
- Developed expertise in various types of mail classes, pricing structures, and shipping guidelines to provide knowledgeable assistance to customers.
- Implemented inventory control measures to maintain adequate stock levels of postage supplies and materials.
- Safeguarded confidential information by adhering to strict privacy policies when handling sensitive customer data.
- Contributed to workplace safety by maintaining clean facilities and promptly addressing any potential hazards or concerns.
- Consistently met or exceeded sales targets for additional postal products such as stamps or money orders through proactive promotion during transactions.
- Collaborated with team members to ensure smooth daily operations and consistently met performance goals.
- Enhanced customer satisfaction by efficiently handling postal transactions and inquiries.
- Supported supervisors in administrative tasks such as scheduling staff shifts or generating reports on operational metrics.
- Streamlined package sorting and distribution processes for timely mail delivery.
Purchasing Clerk
Hornepayne Community Hospital
06.2021 - 03.2025
- Organized purchasing files both physically and electronically for easy access during audits or reviews by management staff members.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Assisted in the implementation of new procurement software, leading to improved data management and reporting capabilities.
- Verified accuracy of bills of lading, contracts and purchase requests.
- Monitored inventory levels to prevent stockouts, ensuring timely replenishment of critical items.
- Managed large product inventories and placed orders when product levels were running low.
- Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at the facility.
- Improved supplier relations by negotiating contracts and maintaining professional communication.
- Kept meticulous records of orders in computer system using [Software].
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Reduced costs with thorough research and comparison of product prices from multiple suppliers.
Teacher
Holy Name Of Jesus School
09.2017 - 06.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Education
High School Diploma -
Marymount College
Sudbury, OntarioBBA - Veterinary Assistant
Northern College
Haileybury, ON05-2007
Skills
- Mail sorting proficiency
- Teamwork orientation
- Professionalism and courtesy
- Postal regulations
- Cash handling expertise
- Fraud detection skills
- Data entry efficiency
- Workplace safety awareness
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Retail sales
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Post Office Assistant
Canada Post
07.2022 - Current
Purchasing Clerk
Hornepayne Community Hospital
06.2021 - 03.2025
Teacher
Holy Name Of Jesus School
09.2017 - 06.2021
High School Diploma -
Marymount College
BBA - Veterinary Assistant
Northern College
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