Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amber Tempest

London,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am always ready and willing to assist fellow employees with job tasks. I can handle various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. I am a very hardworking and reliable person with great interpersonal skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Front Desk Clerk

Best Western
05.2022 - 09.2022
  • Process guest arrivals and departures, including all necessary payments for 64 rooms
  • Answered inquiries pertaining to hotel services, guest registration, and travel directions or made recommendations
  • Experience in accounting functions, such as accounts payable/receivable and auditing
  • Cleaned and maintained lobby, pool, and other common areas and restocked supplies.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.

Babysitter

Childcare
03.2011 - 01.2023
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.

Janitor/Restocking

Extra Foods – British Columbia
06.2020 - 09.2021
  • Responsible for ensuring that each product was checked in on delivery and that damaged products were given to the appropriate department
  • Regularly cleaned sales floor and shelves and maintained shelf stock levels
  • Rotated grocery products daily, ensuring that expired or spoiled items were immediately removed and adhered to “first in, first out.” Cleaned and sanitized all work surfaces and equipment under company guidelines.
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

Housekeeper/ casual front desk

Sandman Hotel Group – British Columbia
12.2017 - 05.2020
  • Checked supplies in inventory after each shift and submitted requests for items requiring immediate reorder
  • Highly energetic housekeeper, skilled in daily cleaning, organization, and responding to customer needs
  • Maintained appropriate supplies for all rooms and stock lined, analyzed every room individually to ensure efficient cleanliness
  • Coordinate with housekeeping lead to ensure clean hotel rooms and hallways.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

British Columbia Secondary
Williams Lake, BC
06.2017

Skills

  • Light Housekeeping
  • Activity Planning
  • Behavior Monitoring
  • Child Supervision
  • Housekeeping
  • Childcare
  • Reliability
  • Managing Routines

Certification

CPR, 12/01/23

Languages

English
Native or Bilingual

Timeline

Front Desk Clerk

Best Western
05.2022 - 09.2022

Janitor/Restocking

Extra Foods – British Columbia
06.2020 - 09.2021

Housekeeper/ casual front desk

Sandman Hotel Group – British Columbia
12.2017 - 05.2020

Babysitter

Childcare
03.2011 - 01.2023

High School Diploma -

British Columbia Secondary

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