Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Timeline
Generic

Amber Taylor

Summary

Highly skilled and effective communicator with a proven track record of building and maintaining positive relationships. Possesses excellent conflict resolution skills and a talent for creating innovative multimedia platforms. Demonstrates strong organizational effectiveness and problem-solving abilities. Excels in delivering on priorities and successfully managing multiple social media platforms while consistently achieving all timelines. Seasoned communications specialist with experience in developing marketing strategies, communications plans, and briefings for high-profile press events. Known for timely completion of organizational newsletters and written work. Creative professional who thrives on finding innovative solutions and excels at conflict resolution and relationship building.

Overview

11
11
years of professional experience

Work History

Account Representative

Movati Athletic Kanata
08.2024 - Current
  • Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
  • Retained high-value clients by providing exceptional support and personalized service.
  • Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.

Sumac Magazine's 2024 Social Media Manager

Carleton University
01.2024 - Current
  • Create social media plans
  • Plan and organize marketing campaigns for the Magazine
  • Create social media videos and posts resulting in higher levels of social engagement and interest
  • Create marketing posters, designs and art
  • Assist in organizing Issue 2 launch party

Coach Head Coach

City of Ottawa Learn
01.2015 - Current
  • Create lesson plans
  • Supervise large groups of children and insure their safety
  • Organize Learn to Skate program and attend to administrative work
  • Supervise other coaches and resole any problems that arise
  • Answer any questions and assist parents
  • Attend to any injuries
  • Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.

Communications Officer

Canadian Police College
10.2021 - 08.2023
  • Write speeches for various government officials
  • Facilitate communicate between departments
  • Create presentations and help organize government events and meetings
  • Brief government officials before press events
  • Create social media posts for The Canadian Police College and the RCMP
  • Write, create and edit CPC website articles and course pages
  • Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
  • Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest.
  • Create brochures and other informational documents to assist in the marketing of the College
  • Help organize and plan social events such as Musical Ride performances and RCMP celebrations

Cashier

Scoop Dog's Ice Cream
06.2020 - 08.2020

Cashier

Brown's Independent Grocer
09.2017 - 01.2018

Sales Associate

Sani-Sol
05.2015 - 09.2015

CanSkate Coach

Goulbourn Skating Club
01.2014 - 01.2015

Education

Bachelor of Arts -

Carleton University
Ottawa, ON
04.2024

High School Diploma -

Sacred Heart High School
Stittsville, ON
06.2015

Skills

  • Customer Relationship Management
  • CRM proficiency
  • Sales proposal creation
  • Internal Communications
  • Media Relations
  • Corporate Communications
  • Written and verbal communication
  • Communication Planning
  • Marketing Communications

Accomplishments

  • Received Most Improved Senior Skater 2014-2015 with the March Kanata Skating Club.
  • Received 2014 Highest Placing Skater at EOSIC with the Goulbourn Skating Club.
  • 2013 Nominated for Figure Skating Athlete of the Year Eastern Ontario by the Goulbourn Skating Club.
  • Received 2013 Most Dedicated Senior Skater with the Goulbourn Skating Club.
  • 2008 City of Ottawa 9-1-1 Award

Volunteer Experience

  • Peer Mentor for Grade 7-8 Students, 2012, 2015, Encourage and support mentees with their social and academic involvement in school., Advise and support new student., Tutor / support with course content and encourage independent learning.
  • Program Assistant for Goulbourn Skating Club Canskate, 2008, 2014, Supervise children of various ages., Instruct children on how to skate., Organize activities., Keep children entertained and focused., Comfort upset or injured children.
  • Almonte Civitan Club Bake Sale, 2011, 2019, Sold baked goods., Assisted customers., Handled money.
  • Ottawa Firefighters Help Santa Toy Parade Student Volunteer Organizer, Worked closely with parade chairman., Recruited, coordinated and organized volunteers., Walked in the parade as an entertainer., Collected donations for Help Santa Toy Parade.

References

Marta Rosewood

Head Coach with the City of Ottawa's Learn to Skate program

martarosewood@gmail.com

613-883-2330


Jaclyn Morrison

Program Assistant, Dental Analyst with Indigenous Services Canada- NHIB Predetermination Center

jaclyn.pyper@outlook.com

613-297-9958

Timeline

Account Representative

Movati Athletic Kanata
08.2024 - Current

Sumac Magazine's 2024 Social Media Manager

Carleton University
01.2024 - Current

Communications Officer

Canadian Police College
10.2021 - 08.2023

Cashier

Scoop Dog's Ice Cream
06.2020 - 08.2020

Cashier

Brown's Independent Grocer
09.2017 - 01.2018

Sales Associate

Sani-Sol
05.2015 - 09.2015

Coach Head Coach

City of Ottawa Learn
01.2015 - Current

CanSkate Coach

Goulbourn Skating Club
01.2014 - 01.2015

Bachelor of Arts -

Carleton University

High School Diploma -

Sacred Heart High School

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Amber Taylor