Amber Stuut
Cashier
Pointe Claire,Qc
Summary
Experienced with managing cashier operations and floor supervision. Utilizes strong customer service and conflict resolution skills to enhance shopping experience. Knowledge of team collaboration and efficient workflow management.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Cashier Floor Supervisor
IGA Extra
09.2019 - Current
- Handled cash and card transactions
- Answered the phone and transferred it to the correct department
- Worked the customer service counter which included lotteries, bottle returns, returns & customer comments
- Watched the floor alone with more than 4 employees
- counted the safe
- Closed the store on my own
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
- Watched the self serve cashes
- Trained newly hired sales team in upselling techniques
- Built positive relationships with customers to increase repeat business
Dismantler
CFER Riverdale
09.2016 - 06.2020
- Enhanced dismantling efficiency by implementing a systematic approach to identifying and separating reusable parts
- Emptied bins with electronics & handled them accordingly
- Took apart computers & TV's
- Put away parts in the proper area
- Maintained, organized & cleaned shop area
- Reduced waste materials by carefully deconstructing items to salvage valuable components
- Tagged and stored parts in proper warehouse locations
Floor Clerk
Village De Valeur
09.2017 - 04.2018
- Provided exceptional customer service by addressing concerns and resolving issues promptly
- Arranged the shoe section to look clean & presentable
- Picked up overstock
- Made sure books, movies, toys & clothes were properly on the shelves
- Kept work areas neat, clean and free from debris
- Interacted with guests in friendly and knowledgeable way
Education
High School Diploma -
Place Cartier Adult Education Center
Pointe-Claire, QC 05.2001 -
No Degree - Semi Skilled Diploma
Riverdale High School
Pierrefonds, QC 05.2001 -
Skills
Customer service
Time management
Cash handling and management
Bank deposit preparation
Attention to detail
Cash register operation
Store opening and closing
Equipment maintenance
Timeline
Cashier Floor Supervisor
IGA Extra
09.2019 - Current
Floor Clerk
Village De Valeur
09.2017 - 04.2018
Dismantler
CFER Riverdale
09.2016 - 06.2020
High School Diploma -
Place Cartier Adult Education Center
05.2001 -
No Degree - Semi Skilled Diploma
Riverdale High School
05.2001 -