Experienced with managing cashier operations and floor supervision. Utilizes strong customer service and conflict resolution skills to enhance shopping experience. Knowledge of team collaboration and efficient workflow management.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Cashier Floor Supervisor
IGA Extra
09.2019 - Current
Handled cash and card transactions
Answered the phone and transferred it to the correct department
Worked the customer service counter which included lotteries, bottle returns, returns & customer comments
Watched the floor alone with more than 4 employees
counted the safe
Closed the store on my own
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
Watched the self serve cashes
Trained newly hired sales team in upselling techniques
Built positive relationships with customers to increase repeat business
Dismantler
CFER Riverdale
09.2016 - 06.2020
Enhanced dismantling efficiency by implementing a systematic approach to identifying and separating reusable parts
Emptied bins with electronics & handled them accordingly
Took apart computers & TV's
Put away parts in the proper area
Maintained, organized & cleaned shop area
Reduced waste materials by carefully deconstructing items to salvage valuable components
Tagged and stored parts in proper warehouse locations
Floor Clerk
Village De Valeur
09.2017 - 04.2018
Provided exceptional customer service by addressing concerns and resolving issues promptly
Arranged the shoe section to look clean & presentable
Picked up overstock
Made sure books, movies, toys & clothes were properly on the shelves
Kept work areas neat, clean and free from debris
Interacted with guests in friendly and knowledgeable way