Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Span

Hamilton,ON

Summary

Team player and passionate Case Manager experienced in homeless and low-income family environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Bilingual fluency in Greek and currently pursuing French.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Case Manager - Women's Services

Good Shepherd Centers
11.2021 - Current
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Family and Community Coordinator

Community Action Organization of Erie County
02.2016 - 06.2018
  • Assisted with the coordination, implementation, monitoring and evaluation of the Family and Community Partnership content area as defined by Head Start Performance Standards.
  • Performs other duties as assigned; work with the Family/Community Service Area Manager to help coordinate, provide training and provide ongoing monitoring, training/technical assistance to the content area and the activities of the Family and Community Partnership content area.
  • Submitted written monthly content area reports Administrator and Supervisor.
  • Conducted/assisted in making home visits (at least two per year), maintained contact with and served as a resource to parents.
  • Assist and support parents as they move toward self-sufficiency.

Family Partner Intern

Community Action Opportunities
01.2015 - 04.2015
  • Attended coalition meeting for the homeless and low income with the assigned Family Partner
  • Participated in community meetings to bring awareness of Head Start and the resources provided by the program
  • Responsibilities included: visiting classrooms and teachers, completing home visits, following up with families and their goals and continuing to attend meetings to further improve understanding of the community and resources.

Education

Bachelor - Social Work: Social Work

Mars Hill University
Mars Hill, NC
2015

Program - Alpha Course -

Greek Bible College
Athens, Greece
06.2011

High School Diploma -

Dakar Academy
Dakar, Senegal
06.2010

Skills

  • Verbal and Written Communication
  • Case Planning and Management
  • Data Entry and Analysis
  • Crisis Intervention
  • Case Notes
  • Progress Evaluation
  • Documentation
  • Emotional Awareness

Certification

Mental Health First Aid Certified - May 2023

First Aid Certified - Feb. 2023

Timeline

Case Manager - Women's Services

Good Shepherd Centers
11.2021 - Current

Family and Community Coordinator

Community Action Organization of Erie County
02.2016 - 06.2018

Family Partner Intern

Community Action Opportunities
01.2015 - 04.2015

Bachelor - Social Work: Social Work

Mars Hill University

Program - Alpha Course -

Greek Bible College

High School Diploma -

Dakar Academy

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Amber Span