AMBER SAUNDERS
El Cajon
Summary
I am a dedicated customer service professional with strong communication and interpersonal skills. I bring proven experience in retail, childcare, and community engagement, where I consistently deliver excellent service while fostering positive relationships. Skilled in managing transactions, assisting diverse groups of people, and maintaining organized operations, I thrive in fast-paced environments that require accuracy, adaptability, and teamwork. With strengths in customer care, problem-solving, and attention to detail, I aim to contribute positively to both workplace efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Cashier
Dollar Tree
07.2025 - Current
- Operate cash register efficiently while processing customer transactions with accuracy and professionalism
- Provide excellent customer service, assisting shoppers with questions and purchases
- Maintain a clean and organized checkout area, ensuring a welcoming store environment
- Handle cash, credit, and debit transactions, balancing drawers at the end of each shift
- Support team members with stocking, organizing merchandise, and inventory as needed
Childcare Worker
Eastlake Church
01.2023 - Current
- Provide and maintain a safe and caring environment for children during church events
- Directly supervise and monitor the safety of children ensuring adherence to church policies and health standards
- Engage actively with families and children, creating a welcoming atmosphere and building strong community relationships
Assistant Community Manager
Landmark Inc
06.2018 - 12.2019
- Managed administrative tasks ensuring efficient operation of community events and meetings
- Facilitated communication within the community enhancing engagement and operational effectiveness
Lot Enforcement Supervisor
LAZ Parking
12.2015 - 01.2019
- Supervised and trained staff on safety and customer service standards improving operational efficiency and client satisfaction
Security Guard
Elite Show Service Inc
06.2015 - 11.2016
- Ensured the safety and security of patrons at various events using surveillance equipment and enforcing safety protocols
Culinary Operations
Sea World
04.2015 - 05.2016
- Managed customer transactions and provided exceptional service maintaining high standards of customer satisfaction
Education
Bachelor of Science (B.S.) - Pastoral Care and Counseling
Southeastern University - Eastlake Leadership College
Lakeland, FL08.2027
High School Diploma - undefined
Tracy High School
Cerritos, CA01.1999
Skills
- Advanced leadership and training capabilities
- Strong interpersonal and communication skills
- Strong organizational skills
- Proficient in Google Workspace, Microsoft Word, Excel, Outlook, Canva, and PowerPoint
- Inventory and supply management
- Accurate data entry and record keeping
- Editing and proofreading
- Adobe Premiere Pro and Photoshop
- First Aid and CPR Certified
- Cash handling
- Visual merchandising
- Customer service
Timeline
Cashier
Dollar Tree
07.2025 - Current
Childcare Worker
Eastlake Church
01.2023 - Current
Assistant Community Manager
Landmark Inc
06.2018 - 12.2019
Lot Enforcement Supervisor
LAZ Parking
12.2015 - 01.2019
Security Guard
Elite Show Service Inc
06.2015 - 11.2016
Culinary Operations
Sea World
04.2015 - 05.2016
High School Diploma - undefined
Tracy High School
Bachelor of Science (B.S.) - Pastoral Care and Counseling
Southeastern University - Eastlake Leadership College
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