Amber Saint
Pür&Siple
Sherwood Park,AB
1
Language
12
Years of experience
Customer-focused server with a background in restaurant, salon, and beauty service roles. Skilled in safe food handling, suggestive selling, and team collaboration. Trusted for calm service during busy shifts, quick problem-solving, and consistent guest satisfaction.
Work History
Server
11 MonthsServer
11 Months- Greeted guests promptly and presented menus with clear daily specials explanations. 2. Took accurate food and beverage orders, confirming modifications and allergy requests. 3. Delivered meals and drinks efficiently while monitoring table readiness and guest needs. 4. Coordinated with kitchen staff to resolve order issues and maintain smooth service flow. 5. Processed payments accurately using point-of-sale systems and handled cashless transactions. 6. Refilled beverages, cleared tables, and reset dining areas for incoming guests. 7. Supported teammates during peak periods by prioritizing tasks and maintaining service standards. 8. Ensured clean, organized section presentation while following food safety and sanitation procedures.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cosmetic Beauty Advisor
4 Years 1 Month- Consulted customers on skincare, cosmetics, and fragrance selections aligned with individual needs.
- Demonstrated product application techniques to support confident purchasing decisions.
- Maintained organized beauty displays, testers, and promotional merchandise to brand standards.
- Replenished inventory and monitored stock levels to prevent product shortages.
- Processed sales transactions accurately while delivering courteous, efficient service.
- Addressed customer concerns and recommended suitable alternatives to support satisfaction.
- Applied product knowledge to promote featured brands and seasonal launches.
- Supported team operations by keeping beauty counter clean, stocked, and presentation-ready.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
Hair Salon Assistant
4 Years 5 Months- Supported stylists with shampooing, blow-drying, and client preparation for seamless appointment flow.
- Sanitized tools, stations, and equipment to maintain strict salon hygiene standards.
- Coordinated client check-in, scheduling support, and front-desk communication to reduce appointment delays.
- Prepared color bowls, foils, and treatment supplies for accurate, efficient service delivery.
- Managed laundry, towel restocking, and back-bar inventory to keep daily operations running smoothly.
- Monitored stylist needs throughout appointments, anticipating support tasks to improve workflow efficiency.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Education
GED
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Hospitality service expertise
Professional appearance
Memory retention
Customer service
Safe food handling
High volume dining
Team collaboration
Suggestive selling
Languages
English
Timeline
Server
Pür&Simple
12.2025 - CurrentRead More
Server
Pür&Siple
12.2025 - CurrentRead More
Cosmetic Beauty Advisor
Shoppers Drug Mart
05.2016 - 06.2020Read More
Hair Salon Assistant
Flo Hair Lounge
09.2014 - 02.2019Read More
Sunrise Outreach School
GED
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