Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amber Saint

Sherwood Park ,Alberta

Summary

Proven track record in enhancing customer satisfaction and loyalty at Shoppers Drug Mart, adept in cosmetics selection assistance and delivering exceptional customer service. Skilled in sanitation maintenance and teamwork, significantly contributed to sales growth and client base expansion. Demonstrates strong problem-solving and communication abilities, ensuring high-quality customer interactions.

Overview

6
6
years of professional experience

Work History

Cosmetics Sales Associate

Shoppers Drug Mart
05.2016 - 06.2020
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Protected store assets and inventory via loss prevention procedures.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Offered make-up tips and popular tutorials in alignment with latest trends.

Cosmetics Merchandiser

Shoppers Drug Mart
02.2020 - 05.2020
  • Increased repeat customer base by establishing rapport with clientele and offering personalized recommendations.
  • Delivered informative staff training sessions on new product launches, ensuring team members remain knowledgeable about current offerings.
  • Aided customers in selecting appropriate products based on their unique preferences or skin concerns.
  • Assisted in the planning and execution of promotional events to drive sales growth within the cosmetics department.

Hair Salon Assistant

Flo Hair Lounge
09.2014 - 02.2020
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.

Restaurant Hostess

Dennys
06.2016 - 05.2017
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School -

Brooks Composite High School
Brooks, AB

Skills

  • Sanitation maintenance
  • Cosmetics selection assistance
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Customer Service
  • Problem-Solving
  • Honest and Dependable
  • Time Management
  • Multitasking Abilities
  • Adaptable and Flexible
  • Excellent Communication
  • Product Knowledge

Languages

English
Professional Working

Timeline

Cosmetics Merchandiser

Shoppers Drug Mart
02.2020 - 05.2020

Restaurant Hostess

Dennys
06.2016 - 05.2017

Cosmetics Sales Associate

Shoppers Drug Mart
05.2016 - 06.2020

Hair Salon Assistant

Flo Hair Lounge
09.2014 - 02.2020

High School -

Brooks Composite High School

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Amber Saint