Amber Ruiz
Huntington Beach
Summary
Reliable professional with a strong ability to adapt in fast-paced environments. Demonstrated success in providing outstanding customer service, fostering positive interactions, and focusing on continuous improvement and tackling new challenges to enhance both personal and organizational performance.
Overview
5
5
years of professional experience
Work History
Sales Associate
Tilly's
Huntington Beach
04.2025 - Current
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Operated point-of-sale system for transactions and returns efficiently.
- Collaborated with team members to restock inventory on sales floor regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Attractions Cast Member
Cast Member
Anaheim
07.2023 - Current
- Collaborated with team members to ensure smooth operational flow.
- Collaborated with team members to identify and resolve operational challenges, enhancing guest experience.
- Checked seatbelts of riders to maximize safety and manage risk.
- Provided physical assistance to visitors getting onto and off of rides.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Performed daily safety checks on attractions before opening them to the public.
- Reported any accidents or incidents occurring in the attraction areas immediately to management.
- Assisted with loading and unloading of rides to ensure a safe environment for guests.
Shift Leader
Juice It Up!
Huntington Beach
07.2021 - 08.2023
- Trained new employees on product preparation and customer service standards.
- Maintained cleanliness and organization of the juice bar environment.
- Assisted customers with menu selections and provided product knowledge.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06-2022
Skills
- Point of sale operation
- Problem solving
- Effective communication
- Teamwork and collaboration
- Money handling
- Friendly and outgoing
- Daily safety checks
- Foreign language fluency
- Ride loading and unloading
- Flexibility
- Physical strength
Languages
Spanish
Professional
Timeline
Sales Associate
Tilly's
04.2025 - Current
Attractions Cast Member
Cast Member
07.2023 - Current
Shift Leader
Juice It Up!
07.2021 - 08.2023
High School Diploma -
Ocean View High School