Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amber Rivard

Fort Saskatchewan ,Canada

Summary

Results-driven culinary professional with extensive experience at Penstara. Specializes in food preparation and presentation in a fast-paced setting. Recognized for utilizing creative techniques to develop exceptional meals and menus. Proven history of managing large teams and ensuring compliance with organizational goals. Team-oriented and organized, possessing the skill to uphold high kitchen standards.

Overview

15
15
years of professional experience

Work History

Server

Riverside Golf Course
05.2025 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed order accuracy and timely delivery in high-volume dining environment.
  • Collaborated with kitchen staff to streamline food preparation processes for efficiency.
  • Trained new servers on menu knowledge and service protocols to enhance team performance.
  • Implemented upselling techniques, contributing to increased revenue through enhanced customer experiences.
  • Resolved customer complaints promptly, maintaining positive dining atmosphere and loyalty.

Housekeeping / Second Cook

Penastar
03.2022 - 02.2025
  • Demonstrated strong interpersonal and communication skills while working as a 2nd Cook in a busy camp.
  • Utilized advanced culinary techniques to develop unique recipes for different lunch items, ensuring every meal was tasty and nutritious for workers during their hectic hours of activity.
  • Maintained sanitary work conditions by adhering to sanitation techniques and safety procedures.
  • Demonstrated effective problem-solving skills when challenging situations arose.
  • Inspected incoming shipments of food products for freshness, quality, and expiration dates.
  • Prepared meals for supervisors and immediate employees to prepare multiple dishes simultaneously.
  • Monitored food temperatures, ensuring meals were properly maintained at all times.
  • Methodized food preparation using cooking techniques to ensure quality standards were met.
  • Maintained proper sanitation procedures for utensils, cookware, and work areas.
  • Stocked and maintained sufficient levels of supplies including spices, dairy, and fruits.
  • Assisted in food preparation, ensuring all food and beverages were neat and orderly.
  • Stored and rotated food products properly, maintaining freshness.
  • Assisted in food preparation, ensuring cleanliness during off-peak periods.
  • Stocked and maintained sufficient levels of products on the smooth food service.
  • Needed flexibility to work shifts, as priorities and circumstances changed based on departmental workload.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Washed and cleaned dishes and kitchen storage containers.
  • Washed and peeled fruits and vegetables to prepare for consumption.

Facilitator

Family First Society
09.2014 - 01.2020
  • Provided guidance and support to ensure successful outcomes from each session.
  • Designed and facilitated team meetings with effective communication skills.
  • Developed and implemented new strategies to prepare for upcoming events.
  • Utilized creative thinking to help participants work through challenging scenarios.
  • Managed multiple tasks simultaneously while maintaining focus on key objectives.
  • Assisted supervisors and co-workers, ensuring a positive experience.
  • Managed daily operations and prepared fresh meals, ensuring alignment with organizational goals.
  • Developed and implemented educational curriculum to meet specific needs of participants.

Waitress

Amber Restaurant
04.2010 - 06.2014
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Managed multiple tables simultaneously, ensuring guests were satisfied with their experience during interactions.
  • Designed menus to entice customers while maintaining the quality standards of service.
  • Maintained proper sanitation procedures, ensuring cleanliness, safety, and provided appropriate service.
  • Provided quick and timely service, ensuring accuracy of order placed by customers.
  • Communicated effectively with customers, ensuring beverages to enhance dining experience.
  • Performed cashier duties, ensuring accuracy of cash transactions.
  • Answered questions regarding food items and beverages.
  • Processed customer orders, ensuring all food and beverages were served promptly by guests.
  • Maintained proper sanitation procedures, ensuring cleanliness during off-peak periods.
  • Assisted in food preparation, ensuring cleanliness during off-peak periods.
  • Stocked and maintained sufficient levels of products on the smooth food service.
  • Needed flexibility to work shifts, as priorities and circumstances changed based on departmental workload.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Washed and cleaned dishes and kitchen storage containers.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Assisted in food preparation, ensuring cleanliness during off-peak periods.
  • Stocked and maintained sufficient levels of products on the smooth food service.
  • Needed flexibility to work shifts, as priorities and circumstances changed based on departmental workload.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Washed and cleaned dishes and kitchen storage containers.
  • Washed and peeled fruits and vegetables to prepare for consumption.

Education

Fort Saskatchewan High School
Fort Saskatchewan, AB

Skills

    * proserve

    * whimis

    *food safe

    * calp trained

    * trauma informed

Languages

English
Professional Working

Timeline

Server

Riverside Golf Course
05.2025 - Current

Housekeeping / Second Cook

Penastar
03.2022 - 02.2025

Facilitator

Family First Society
09.2014 - 01.2020

Waitress

Amber Restaurant
04.2010 - 06.2014

Fort Saskatchewan High School

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Amber Rivard