Amber Resendez
La Habra
Summary
Dynamic and personable Bartender/Server with over 20+ years of experience in fast-paced restaurant and bar environments. Adept at creating a welcoming atmosphere, crafting signature cocktails, and providing exceptional customer service. Strong communicator with an ability to multitask efficiently while maintaining high levels of customer satisfaction. Passionate about delivering a memorable guest experience and ensuring repeat business.
Overview
25
25
years of professional experience
Work History
Bartender
El Gatto
12.2024 - Current
- Mix and serve cocktails, beer and wine, while also taking food orders and delivering items to tables
- Established rapport with regular customers, making personalize recommendations based on their preference
- Ensuring quick and efficient table turnover while maintaining high service standards
Food and Beverage Service
De Luca’s Italian Restaurant
06.2019 - 01.2025
- Provide guests with detailed descriptions of menu items and specials, suggesting upsell opportunities such as appetizers, drinks, dessert
- Prepped salads and desserts, anticipated guests needs, banquet service for large parties and wine tasting events
Bartender/Service
Macaroni Grill
08.2011 - 05.2019
- Shift Supervisor, server, bar train, tend bar, Hostess, cashier including handling cash transactions, catering deliveries, assist Manager with new employee training
- Manage bar operations, including inventory tracking, ordering supplies, and ensuring cleanliness
Food Service
California Grill
03.2009 - 08.2011
- Responsible for opening/closing restaurant, various duties including phone reservations, light maintenance and catering deliveries
- Engage with customers to recommend meals, take orders, and provide personalized service
Bartender/Service
Steve’s BBQ
01.2005 - 03.2009
- Food and bar server, opening/closing restaurant, entertainment reservations, cashier/money handling, collaborate with other bartenders and servers to optimize efficiency and service quality
Banquet/Catering
Hilton/Radisson
06.2000 - 01.2005
- Bar and cocktail service, room service, event set up and take down
- Catering and service for weddings, business luncheons and private events
- Maintain a clean and organized work environment to ensure the safety and comfort of guests
Education
Skills
Detailed – Makes sure every detail is correct Follows an ordered process to ensure the best quality
Composed- Remains calm in pressure-filled situations
Vigilant- Think things through carefully
Steadfast- Dependable and faithful, focused and committed to delivering satisfaction and reliability
Tuned-in – Careful observer, hyperaware of big picture, quickly scan a situation to see how to get the best results
Qualifications Summary
- Detailed – Makes sure every detail is correct. Follows an ordered process to ensure the best quality.
- Composed- Remains calm in pressure-filled situations.
- Vigilant- Think things through carefully.
- Steadfast- Dependable and faithful, focused and committed to delivering satisfaction and reliability.
- Tuned-in – Careful observer, hyperaware of big picture, quickly scan a situation to see how to get the best results.
Timeline
Bartender
El Gatto
12.2024 - Current
Food and Beverage Service
De Luca’s Italian Restaurant
06.2019 - 01.2025
Bartender/Service
Macaroni Grill
08.2011 - 05.2019
Food Service
California Grill
03.2009 - 08.2011
Bartender/Service
Steve’s BBQ
01.2005 - 03.2009
Banquet/Catering
Hilton/Radisson
06.2000 - 01.2005
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