Amber Peterson

Grande Prairie,AB

Summary

Efficient and productive professional skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

years of professional experience

Work History

Catering Manager & Owner

Baba to Be Catering

GP, Alberta

10.2010 - Current

Manage catering operations for diverse events, meeting various client requirements.
Supervise kitchen staff to uphold high food quality and safety standards.
Collaborate with clients to design event layouts and select service styles.
Resolve customer complaints promptly to maintain positive client relationships.
Coach employees on effective customer service techniques.
Ensure exceptional guest satisfaction through outstanding service
Process customer transactions efficiently and accurately via multiple methods.
Executive Caterer for the Bezanson Knelson Centre

Realtor's Assistant

REMAX

GP, AB

09.2012 - 10.2014

Assisted agents in preparing property listings and marketing materials.
Coordinated open house events and scheduled property showings for clients.
Maintained client databases and updated contact information regularly.
Responded to client inquiries via phone and email promptly.
Conducted follow-up with clients post-sale or lease to ensure satisfaction.
Facilitated communication between real estate agents, clients, and external partners.
Handled incoming calls and correspondence related to real estate inquiries.

Server /Restaurant Bar Manager

Crown & Anchor

GP, AB

06.2002 - 10.2014

Provided friendly and efficient service to all restaurant patrons.
Responded to customer inquiries and resolved issues professionally.
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Managed bar operations during peak hours ensuring smooth service flow.
Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.

Education

High School Diploma -

M.E. LaZerte High School

Edmonton, AB

06-2000

Some College (No Degree) - Business Administration

N.A.I.T