Amber Perez
Anaheim
Summary
Experienced administrative professional background in healthcare. Efficiently manages patient records, coordinates schedules, and ensures smooth office operations. Thrives in collaborative team environments, consistently achieving results and adapting to changing needs. Recognized for exceptional communication skills, meticulous attention to detail, and handling sensitive information with utmost discretion.
Overview
5
5
years of professional experience
Work History
Customer service host, Academy trainer, Digital Team Lead
Walmart Company
05.2019 - 10.2024
- Cash handling
- Refilled supplies
- Provided guest with excellent customer service
- Attentive to customer care
- Overseeing a team of 20
- Communicating clear directions
- Organized supplies
- Making schedules
- Responsible for preparing customers' orders
- Cleaned my area
- Multitasking
- Deal with customer survey's
- Complete daily reports and metrics
- Front office
Medical Assistant
Dr. Zand Medical Partners
10.2023 - 04.2024
- Sending E prescriptions
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained and updated patient records for accurate, current medical histories.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents
- Assisted doctors with translating for Spanish speaking patients
- Greeted patients and provided required paperwork to facilitate services.
Education
Medical Assistant Diploma -
American Career College
11.2023
High School Diploma -
Anaheim High School
07.2020
Skills
- Customer Relations
- Effective Team Leadership
- Cash Management
- Inventory Coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Dr. Zand Medical Partners
10.2023 - 04.2024
Customer service host, Academy trainer, Digital Team Lead
Walmart Company
05.2019 - 10.2024
High School Diploma -
Anaheim High School
Medical Assistant Diploma -
American Career College
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