Amber Paul
Thunder Bay,Canada
Summary
Developed skills in client support and administrative tasks within social services environment, seeking to transition into new field. Skilled in documentation, data entry, and client communication. Bringing commitment to making positive impact in new role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student
Jasper Place
01.2025 - 04.2025
- Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Supported continuous learning initiatives by attending professional development workshops and sharing best practices with colleagues.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
Afterhours Caseaide
Tikinagan Child & Family Services
04.2020 - 09.2020
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
Student Early Childhood Educator
Pic River Children & Family Learning Centre
06.2019 - 08.2019
- Facilitated small group instruction tailored to each child''s developmental level, focusing on targeted skills such as phonemic awareness or number sense.
- Collaborated with colleagues to develop and implement a curriculum focused on early literacy development, resulting in increased reading proficiency among students.
- Enhanced student learning by implementing hands-on activities and interactive lessons in early childhood education.
Early Childhood Educator
Little Lions Waldorf Child and Family Centre
08.2017 - 05.2018
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Communicated with parents and other staff about student progress.
Housing Assistant
Pic River First Nation
06.2016 - 08.2016
- Improved tenant satisfaction by promptly addressing and resolving housing concerns and maintenance issues.
- Updated marketing materials such as brochures and online listings to attract potential residents effectively.
- Streamlined administrative tasks by implementing an organized filing system for easy access to essential documents.
- Managed waiting lists efficiently while adhering to fair housing laws during the tenant selection process.
Cashier
Extra Foods
04.2012 - 06.2012
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
College certificate - Personal Support Work
Saint Elizabeth Career College
Thunder Bay, ON07-2025
DCS / DEC - Aboriginal Early Childhood Education
Oshki-Pimache-O-Win: The Wenjack Education Institute
Thunder Bay, ON06.2017
Skills
- Cash handling
- Customer service
- POS
- Early Childhood Education
- Social Work
- Classroom Management
- Curriculum Development
- Childcare
- Administrative Experience
- Professional boundaries
- Case planning
- Relationship building
- Task prioritization
Certification
- First Aid Certification
- July 2024 to July 2027
Languages
English - Fluent
Native or Bilingual
Timeline
Personal Support Worker Student
Jasper Place
01.2025 - 04.2025
Afterhours Caseaide
Tikinagan Child & Family Services
04.2020 - 09.2020
Student Early Childhood Educator
Pic River Children & Family Learning Centre
06.2019 - 08.2019
Early Childhood Educator
Little Lions Waldorf Child and Family Centre
08.2017 - 05.2018
Housing Assistant
Pic River First Nation
06.2016 - 08.2016
Cashier
Extra Foods
04.2012 - 06.2012
DCS / DEC - Aboriginal Early Childhood Education
Oshki-Pimache-O-Win: The Wenjack Education Institute
College certificate - Personal Support Work
Saint Elizabeth Career College
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