Amber Patton

• Greeted customers in a friendly manner and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained clean sales floor and recovered merchandise.
• Monitored sales floor and merchandise displays for presentable condition, restocking or reorganizing products as needed.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Completed store fulfillment with online orders and shipments.

I worked for Macy's as a Seasonal Sales Associate.

• Efficiently operated the POS system to process sales, online orders, returns, and gift card activation.
• Completed returns, exchanges and refunds in accordance with store policy.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Organized racks and shelves to maintain store visual appeal, engaged with customers, and promoted specific merchandise.
• Answered customer questions about sizing, accessories, and merchandise care.
• Listened to customer needs and desires to identify and recommend optimal products.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Built customer loyalty and retention by delivering excellent shopping experiences.