Amber Norton
Oxnard
Summary
Experienced and results-driven Operations Manager with a proven track record in developing and executing successful operations strategies. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problem-solving to achieve business objectives, and success.
Overview
2026
2026
years of professional experience
Work History
Assistant Operations Manager
The Canyon at OPAC/ Libbey Bowl Ojai
01.2020 - 01.2025
- Successfully organized and executed Music Concerts, Plays, Dance competitions, Festivals, and other private events for our community.
- Successfully launched and managed multiple cross-channel campaigns, including social media and traditional advertising(Creating flyers and posters and distributing with my team, resulting in improved customer acquisition and retention rates.
- Collaborated with all of the team department leaders to ensure everyone had all the supplies needed to do their job and did the ordering for all the supplies.
- Worked closely with talent and their team, advancing shows and hospitality to ensure we would have a successful event.
- Handled end of night reporting for every event.
- Worked side by side with security team and the Sheriffs department to ensure the safety of Talent, all of our Patrons and Staff.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
- Elevated customer experience, integrating feedback into operational improvements.
- Oversaw daily operations to ensure compliance with industry standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Bar Supervisor
The Canyon at OPAC
01.2020 - 01.2025
- Oversaw the bar at any of our events, Music concerts, Sporting events, quinceañeras, Weddings, Birthdays etc.
- Took care of inventory, for the bar; Alcohol, beer, mixers produce etc.
- Watched over my team to make sure everyone was giving excellent, fun and safe bar service.
Self Employed Hair Stylist
Taking Hair of You
2014 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Catering Events Lead
Djs California Catering
2006 - 2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Education
Business Management
VENTURA COLLEGE
01.2007
HIGH SCHOOL DIPLOMA - undefined
SOMIS ACADEMY CHARTER
01.2005
Simi Valley School of Barbering And Cosmetology
Simi Valley, CASkills
- Project Management
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Teamwork and collaboration
- Attention to detail
- Multitasking and organization
- Product knowledge
- Customer service
LANGUAGES
English: Fluent
Timeline
Assistant Operations Manager
The Canyon at OPAC/ Libbey Bowl Ojai
01.2020 - 01.2025
Bar Supervisor
The Canyon at OPAC
01.2020 - 01.2025
HIGH SCHOOL DIPLOMA - undefined
SOMIS ACADEMY CHARTER
Self Employed Hair Stylist
Taking Hair of You
2014 - Current
Catering Events Lead
Djs California Catering
2006 - 2014
Business Management
VENTURA COLLEGE
Simi Valley School of Barbering And Cosmetology
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