Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Amber Metcalfe

Regina,Canada

Summary

Dynamic professional seeking a full-time position for professional growth. Strong interpersonal skills, effective time management, and problem-solving expertise. Committed to contributing to a team-oriented environment and driving successful outcomes. Passionate about taking on new challenges and continuously improving skills in a fast-paced setting. Dedicated to delivering high-quality results and exceeding expectations in all tasks.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Residential Property Manager

GoodDoors Property Management
08.2023 - Current
  • Ensure and maintain optimal occupancy rates, targeting a vacancy rate of 5% or less.
  • Prepare all lease-related paperwork in a timely and accurate manner.
  • Analyze problems with properties, providing solutions for tenants and owners.
  • Act as a point of contact between property owners and renters.

Residential Property Manager

Towers Realty Group
08.2021 - 08.2023
  • Supervised and directed site staff under the Residential Director’s guidance.
  • Managed day-to-day operations, including quality control and scheduling.
  • Conducted final interviews, performance reviews, and regular staff meetings.
  • Motivated, rewarded, and managed staff, implementing disciplinary actions when needed.
  • Analyzed market conditions, conducted financial analysis, and made recommendations for improvements.
  • Managed budgets, monitored spending and revenues, and analyzed financial statements.

Leasing Consultant

Porchlight Developments
07.2017 - 08.2021
  • Managed leases for potential and existing clients.
  • Coordinated property tours, follow-ups, and updated the contact management database.
  • Marketed rental listings through open houses and individual showings.
  • Negotiated lease terms with landlords and property management companies.
  • Coordinated and scheduled lease applications and ensured compliance.
  • Executed new lease agreements and prepared all lease-related paperwork.
  • Planned and implemented marketing strategies to generate traffic.
  • Managed regulatory and compliance-related services.

Area Coordinator

Boardwalk Rentals
01.2011 - 01.2017
  • Supervised site staff and managed day-to-day operations.
  • Conducted final interviews, performance reviews, and staff meetings.
  • Motivated staff, provided rewards, and handled disciplinary actions.
  • Analyzed market conditions and recommended improvements.
  • Conducted financial analysis, prepared budgets, and monitored spending and revenues.

Customer Service Representative

Boardwalk Rentals
01.2006 - 01.2011
  • Ensured the health and safety of customers as a top priority.
  • Managed daily communications with sites, collected rent, and followed up on defaults.
  • Ensured vacancy rates met guidelines and minimized vacancy through effective customer service.

Education

High School Diploma -

Riverview Collegiate
Moose Jaw, SK

Skills

  • Problem Solving
  • Property Management
  • Yardi
  • Property Leasing
  • Resident relations
  • Rent collection
  • Exceptional oral and written communication skills
  • Customer service-focused

Certification

  • ARM (Accredited Residential Manager)
  • March 2007 - June 2017

Languages

English

Timeline

Residential Property Manager

GoodDoors Property Management
08.2023 - Current

Residential Property Manager

Towers Realty Group
08.2021 - 08.2023

Leasing Consultant

Porchlight Developments
07.2017 - 08.2021

Area Coordinator

Boardwalk Rentals
01.2011 - 01.2017

Customer Service Representative

Boardwalk Rentals
01.2006 - 01.2011

High School Diploma -

Riverview Collegiate

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