Amber Masikewich
Insurance & Sales Professional
Calgary,AB
Summary
Proven sales leader with 12 years of success driving revenue and building high-performing teams. Led teams generating over $50,000 in monthly sales, leveraging 9 years of expertise in insurance claims, compliance, and client service. Possesses a CIP designation with Level 2 licensing eligibility in November 2025 and current oversight experience with the Alberta Insurance Council.
Overview
19
19
years of professional experience
Work History
Compliance Investigator
Alberta Insurance Council
11.2022 - Current
- Executed comprehensive compliance audits and investigations of licensed insurance entities to ensure adherence to legislative standards
- Developed and delivered engaging industry training sessions, including information bulletins and webinars, reaching audiences of up to 500 professionals
- Collaborated effectively with other regulatory agencies and contributed to the CISRO committee to strengthen industry oversight
- Played a key role in the design and deployment of a new CRM system, improving operational efficiency and stakeholder engagement
- Managed public complaints and legislative inquiries from licensees, providing clear and timely guidance on regulatory obligations
- Promoted industry understanding of compliance expectations through targeted outreach, education, and communication initiatives
- Assisted in the development of policies and procedures designed to prevent future occurrences of non-compliance events.
Independent Consultant & Regional Vice President
Arbonne International
04.2012 - 11.2024
- Promoted to Regional Vice President within three years, leading a high-performing network of independent consultants at a global health and wellness company.
- Built and mentored a team that consistently generated $50,000+ in monthly organizational sales volume.
- Recruited, trained, and supported consultants, empowering them to develop and lead their own teams for sustained growth.
- Delivered personalized coaching, business planning, and goal-setting strategies to drive individual and team performance.
- Designed and facilitated sales presentations, training sessions, and promotional initiatives, including keynote addresses to audiences of up to 400.
- Implemented streamlined systems and duplicatable training resources, improving efficiency and reducing onboarding challenges.
- Earned multiple incentive trips and national recognition as a top Canadian achiever for leadership, team development, and exceeding sales targets.
- Built strong, trust-based client relationships through education-focused, service-driven interactions, driving customer loyalty and repeat business.
Auto & Property Claims Representative
The Co-operators
09.2006 - 09.2012
- Adjusting Auto & Property claims, including complex claims, liability disputes and those escalated for further investigation.
- Communicate and work effectively with service providers, other claims adjusters, SIU, police & fire departments, engineers, and other experts to ensure accurate file management.
- Used critical thinking to break down problems, evaluate solutions and make decisions, using unconventional methods when appropriate.
- Accurately set and manage reserves. Always considering cost containment, while maintaining excellent client service.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Required to travel across province of Alberta to help with major catastrophic events, such as Slave Lake fires in 2011
- Peer nominated for company's Service Excellence Award multiple times for my exceptional customer service, teamwork and positively contributing to our companies culture
Auto Claims Team Lead
The Co-operators
09.2011 - 02.2012
- Provide training and coaching using Situational Leadership to ensure coaching to each individual’s development level on any given situation to help develop them in the claims adjuster role
- Responsible for assessing performance in teams day to day work, determine where their areas of strength and improvement are. Create development plans to improve in areas of improvement.
- Help representatives deal with difficult conversations and client services recovery, also dealing with any escalations; always keeping in mind the best interest of the client when applying policy coverage
- Provide ongoing feedback & Recognition to supervisor on performance on individual Claims Reps and unit basis
Education
Self Development, Leadership & Growth
Arbonne International
VariousChartered Insurance Professional
Insurance Institute of Canada
Calgary, AB 05.2001 -
SCAN Statement Analysis Training
LSI Laboratory For Scientific Interrogation, Inc.
Virtual 05.2001 -
Situational Leadership
The Cooperators
Calgary, AB05-2011
Residential Estimating
VALE Training Solutions
Arlington, TX01-2010
Travel & Tourism
Southern Alberta Institute of Technology
Calgary, AB05-2005
Skills
Client Relationship Management
Commercial Insurance Knowledge
Sales & Business Development
Regulatory & Compliance Expertise
Training & Coaching
Volunteer Work
I am passionate about giving back to my community, regularly volunteering with Pups with Soul Rescue, and the Crohn’s & Colitis Foundation of Canada. I also had the opportunity to travel to Guatemala to volunteer with For the Love of Mateo, a nonprofit dedicated to supporting children and families.
Timeline
Compliance Investigator
Alberta Insurance Council
11.2022 - Current
Independent Consultant & Regional Vice President
Arbonne International
04.2012 - 11.2024
Auto Claims Team Lead
The Co-operators
09.2011 - 02.2012
Auto & Property Claims Representative
The Co-operators
09.2006 - 09.2012
Chartered Insurance Professional
Insurance Institute of Canada
05.2001 -
SCAN Statement Analysis Training
LSI Laboratory For Scientific Interrogation, Inc.
05.2001 -
Self Development, Leadership & Growth
Arbonne International
Situational Leadership
The Cooperators
Residential Estimating
VALE Training Solutions
Travel & Tourism
Southern Alberta Institute of Technology
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